This topic has 5 replies, 2 voices, and was last updated 8 years by mitchcan.

  • Author
  • #77683
     mitchcan
    Participant

    With WP 4.3 / Kleo 3.0.8 / VC 4.7 in place, and K Elements updated also, on pages I use VC on, while able to add elements, I can not edit any new or existing element. I click the edit pencil and nothing happens.

    I deactivated all other plugins and the issue remained. I changed the theme to 2015, and lots of stuff was messed up, so I didn’t dig deeper there.

    Bottom line, I reverted back to VC 4.6.1 and this issue goes away. I click the edit pencil and the VC content box pops up and I can make mods.

    Seems to be a VC issue? Since it is bundled with Kleo, if that is indeed the issue I thought you might have better luck getting it resolved.

    Thanks.

    #77700
     sharmstr
    Moderator

    Works fine on my sites. Look for a plugin conflict, exhausted memory, custom code in your child theme and/or purge your cache/cdn.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #77706
     mitchcan
    Participant

    Hmmm. Strange. I did deactivate all other plugins. I am not getting any memory error. And I have purged the CDN.

    I have 4.7 on my production site, and 4.6.1 on my sandbox.

    4.6.1 fine. 4.7 no joy.

    The plugin configuration is the same (e.g. all but VC inactive on that page), and I just went through the functions.php for each and they are the same.

    Finally, I just reverted the production site back to 4.6.1 with the same exact plugin structure as was in place with 4.7, and it works fine.

    Color me befuddled.

    #77707
     sharmstr
    Moderator

    did you purge the cdn after disabling all plugins? did you try with the kleo parent enabled?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #77708
     mitchcan
    Participant

    Hmmm. Didn’t try with Kleo parent. Just did 2015. I’ll try that too.

    It was just so strange that the minute I went from 4.7 back to 4.61 on the same site with NO (as in nada, zip, zilch) 🙂 other changes but that, that it worked again.

    Back at it…

    Thanks for the ideas.

    #78071
     mitchcan
    Participant

    By the way, an upgrade to VC 4.7.1.1 resolved this issue. I had purchased a copy of VC long before I bought Kleo, so I upgraded that license.

    See I wasn’t *completely* crazy. 🙂

    Thanks.

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