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March 31, 2016 at 22:41 #113944imad79Participant
Hi, after update to sweetdate Version: 2.9.3 the child theme has disappeared !!! Sweetdate child theme was the active one before update but now I can’t find it. What should I do? Should I upload it again from VERSION 2.9.2 since the new version 2.9.3 package is still not available for download at themeforest.net ?
April 4, 2016 at 06:26 #114364LauraModeratorHello, what did you update?
You should never update the child theme, if you did, try to request a backup form your hosting or you will lose your changes.
Updates are only for main theme.
If you updated the main theme only and Child theme is not on your list, please share ftp and admin credentials so i can check it out 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
April 5, 2016 at 01:50 #114573imad79ParticipantHi Laura, Thank you for your reply.
I received an update notification through wp admin. I clicked update and later noticed that child theme has disappeared. I’ve re-uploaded and reactivated the child theme and everything looks fine now.
ThanksApril 7, 2016 at 16:10 #115061LauraModeratorHello, i see, i am glad that you could resolve it, please let us know if you encounter the same issue again 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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