Video background / fallback image

[joshveach]

Hi,

I am wanting to use video background but on all devices the fallback image is showing first before the video plays. Any direction / insight on how to fix that? Thanks in advance!

[Laura]

Hello, can you share a screenshot of the issue?

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[joshveach]

See screen capture video attached where the image shows before the video begins.

[Laura]

Hello, can you share access so i can take a look? But i think there is no option to prevent it, visual composer video backgrounds are a feature we can’t change,its not the theme but the plugin

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[joshveach]

http://thewellsgf.staging.wpengine.com/wp-admin
tensionadmin2
&*p8gzbuv2L@lP4N@6SGapq9

[Laura]

Hello, should be fixed, you did not delete the fallback image at the video background settings

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[joshveach]

I had that image there because I hoped for that row to be fully responsive (use the fallback image if needed) but I will move forward with specific rows for different screen sizes. It’s still a bit glitchy on page load but definitely better. Thanks!

[Laura]

Hello, i see, at least its better 🙂 I am happy i could help. Please let me know if you need anything else.
Also, if you can rate us 5 stars at themeforest that would help a lot 🙂

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