Videos not showing

[abbie2636]

Hi – I’ve just updated to the latest wordpress and now none of the videos I have embedded on my pages are showing. I updated the theme but that didn’t make a difference. It seems I’m set to WP Bakery Builder (but did there used to be something different?). Thanks.

[abbie2636]

An example of a page not working – http://theconciergesociety.com/the-concierge-secret-society/

[Radu]

Hi,

Did you have any update available for K-elements or visual composer under wp-admin -> appearance -> install plugins ? If yes do the update/s.

If no de-activate K-elements and visual composer from wp-admin-> plugins then delete them, then go back to wp-admin -> appearance -> install plugins and install them.

If still not works try to de-activate child theme and rest of the plugins then check again, if it works enable all back one by one while you check until you find the plugin that causes that.

Let me know
Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[abbie2636]

Ah great – the K-Elements updated worked. Obviously doesn’t show up as a normal plugin update so I hadn’t done that. Thanks!

[Radu]

Hi,
Great
Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

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