This topic has 27 replies, 7 voices, and was last updated 8 years by Abe.

  • Author
  • #56814
     presto
    Participant

    Hi,

    I’m having an issue with another plugin and I’m being told by their support team that WordPress 4.2 “produced some issues in the link selector APIs of Visual Composer” and that the latest release should fix that.

    I just downloaded the most recent version of Kleo (v. 2.4.3) but it contains Visual Composer 4.4.3. I’m wondering when we will have access to Visual Composer 4.5?

    Thank you in advance.

    #56845
     sharmstr
    Moderator

    4.5 is available in the next Kleo release. I dont know an ETA for that.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #56849
     presto
    Participant

    Can you please explain to me why it is necessary to wait until the next Kleo update with no determined date?

    One of the reasons I was willing to pay the cost of the Kleo template was because it included the plugins. Now I’m sitting on something that is broken and has a fix but I don’t have access to it.

    #56854
     sharmstr
    Moderator

    I’ve copied the 7th Queen team on this to see if they have an ETA.

    With that said, Kleo customizes several VC shortcodes. All of those have to be fully tested before they can release it. They’ve only had 2 days so far for testing.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #56865
     presto
    Participant

    Okay. I was under the impression that nothing was being done. I understand now. Thank you for explaining.

    #56872
     sharmstr
    Moderator

    You’re welcome.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #58306
     aji_tunggul
    Participant

    hi, i have problem with link on button 2

    please let me know when you will release new version of kleo bundled with new vc ?

    best, tunggul

    #58357
     Abe
    Keymaster

    Kleo will be released until 20th of May

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    #58365
     Abe
    Keymaster

    Also button 2 element is deprecated in 4.5 so you are advised to use the button element.

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    #58520
     5high-photohub
    Participant

    What a shame that they’re getting rid of button 2! Is that true for the full VC plugin or for the VC that comes packaged with the Kleo theme?
    And will it adversely effect button 2s already in the site?

    #58754
     sharmstr
    Moderator

    VC combined the buttons into a single shortcode. Dont panic.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #58857
     5high-photohub
    Participant

    Thanks – panic over!

    #59697
     fundlr
    Participant

    Hi there,
    any news on that update?
    I’m considering buying VC directly to get sooner updates and support from their team, but not sure if it’s a good idea for possible compatibility issues with Kleo…

    #59726
     sharmstr
    Moderator

    Its coming soon. Last time I talked to them they were sorting out a few more things. Plus we’ve ID some rtMedia 3.8 issues that need to be sorted.

    Kleo customizes VC to the extent that running newer versions than the one provided with Kleo will probably break functionality.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #59733
     Abe
    Keymaster

    Thanks @sharmstr
    We are trying to release the update this week. I have attached the the VC 4.5 to use it until then.

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    ---
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    #59737
     fundlr
    Participant

    So installing 4.5 will “probably” break Kleo, but you still provide it to us?
    Not sure if it’s safe to do so or not…

    #59738
     Abe
    Keymaster

    It won’t break but some elements compatibilities won’t be available until the theme release. I though you needed VC 4.5 and that is why I attached it.

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    ---
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    #59739
     fundlr
    Participant

    Thanks, i’ll wait until theme release to make sure all functionalities are operational.

    #59855
     melward
    Participant

    I’m running into a problem with creating links. I hit the link icon and the page freezes. It was happening with VC 4.3 so I upgraded to 4.5.1 (with your link above) and it’s still not working.

    #59894
     sharmstr
    Moderator

    @melward – what version of Kleo are you running?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #59897
     melward
    Participant

    @sharmastr 2.4.3 with the attached plugins

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    #59903
     sharmstr
    Moderator

    1 – What link icon?

    2 – Do you have enough memory allocated to WP?

    3 – Does this happen using backend editor?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #59905
     melward
    Participant
    This reply has been set as private.
    #59906
     sharmstr
    Moderator

    So, are you saying that it happens with the standard WP editor, regardless of VC?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #60066
     melward
    Participant

    @sharmstr – yes, but only with the theme Kleo active

    #60499
     Abe
    Keymaster

    Please wait for 3.0 update coming today and see how it goes after update since I tested and the link button works

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
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    #63525
     melward
    Participant

    @abe – I am still having an issue with editing and the visual composer. THe backend editor doesn’t even load anymore and the front end editor does not allow me to create links. Are there any known plugin conflicts?

    #64032
     Abe
    Keymaster

    Hmm.. please make sure you are using latest version 4.5.2 and also try to disable some other plugins you have installed to see if they cause any trouble.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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