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Author
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November 14, 2016 at 06:56 #144091jcmill210Participant
I am having an issue with Rev Slider – it said it installed but could not activate. I prompted to activate visual composer, which is saying it installed but is not activating. I followed the installation process to the t but am still experiencing issues.
When I publish the demo data from the import, it is showing as an empty site due to these two plugins missing. I cannot move forward with my development until this is taken care of.
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You must be logged in to view attached files.November 15, 2016 at 19:07 #144308LauraModeratorPlease update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.
If this is useless please follow these steps to enable wp debug:
- Connect to your server by FTP
- Look in root directory of your WordPress install and open wp-config.php
- Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
COPY CODEdefine( 'WP_DEBUG', true );
- After this line add this:
COPY CODEdefine( 'WP_DEBUG_LOG', true );
WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).
Repeat the described actions and then check the debug.log file and let me know what error appears.
If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.
After you have disabled the plugins try to see if the error persists.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
November 16, 2016 at 22:00 #144470jcmill210ParticipantI tried this and the rev slider appears to be working – I do not know how to check. However, Visual Composer is showing no I still need to activate it, then upon activating it is saying no license is found.
Attachments:
You must be logged in to view attached files.November 17, 2016 at 09:36 #144539LauraModeratorHello, you can just ignore that message as you do not need a license as visual composer comes with the theme 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
November 28, 2016 at 14:46 #145418jcmill210ParticipantIf Visual Composer comes with the theme – then how do I use it if it is saying I need to activate it? Mu understanding is I cannot begin designing the theme until this plugin is working. Please respond as soon as possible. Thank you.
November 30, 2016 at 11:42 #145634LauraModeratorHello, you can still use it, it shouldn’t block you from using it at your pages. Does it? Share access if it does
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 9, 2016 at 03:13 #146490jcmill210ParticipantOk, this is working now. Thank you – it’s just confusing, because I am prompted to update Visual Composer even when I do not need to.
December 11, 2016 at 19:48 #146669LauraModeratorHello, glad it works 🙂 With each new theme version we update vc so do not worry 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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