This topic has 10 replies, 2 voices, and was last updated 7 years by Laura.

  • Author
  • #159509
     lastafa
    Participant

    Hey!

     

    I have been using KLEO for a long time and is very happy about my choice. However, recently VC has started breaking the page/product/post editor. When I refresh, it works some times randomly, but mostly the editor is blank, and word count is 0 along with many other missing elements. At the end of the page, these lines are printed with bad formatting:

    Add Element

    All
    Content
    Social
    Structure
    WordPress Widgets
    bbPress
    Innhold
    BuddyPress
    bbPress
    Innhold
    BuddyPress
    WooCommerce
    Elements within this list are deprecated and are no longer supported in newer versions of Visual Composer.

    Please help, I cannot disable VC as it will mess up the frontend layout.
    Thanks in advance,
    Lasse
    #159635
     Laura
    Moderator

    Hello, please try by updating your theme and plugins and if that doesnt work try by deactivating some plugins and test again.
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #160227
     lastafa
    Participant

    Thank you for your suggestions,

    Every plugin and theme is updated, I have tried disabling all plugins, and the only one that makes a difference is VC, but then my site is not rendered properly.

    Any other ideas? It’s really frustrating not being able to publish content.

    LJ

    #160447
     Laura
    Moderator

    Hello, can you share access so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #160674
     lastafa
    Participant
    This reply has been set as private.
    #161037
     Laura
    Moderator

    Hello, sorry can you post it here as a private reply?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #161045
     lastafa
    Participant
    This reply has been set as private.
    #161048
     lastafa
    Participant

    You might have to generate a new password.

    #161338
     Laura
    Moderator

    Hello, i couldn’t locate your plugins, i saw visual composer deactivated, please send me a screenshot of the issue and let me know if it happens with all other plugins deactivated ( only visual composer active ) And make sure all is updated 🙂
    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #161341
     lastafa
    Participant

    Hi again Laura,

    Visual Composer has not been deactivated, where did you notice that?

    With no other plugins, it loads reliably, starting to add in plugins and I find these offenders:

    The 7thQueen K elements plugin, when this is activated, the editor fails to render 60-70% of the time.

    Yoast SEO: With just VC and this one, the editor fails around 30% of the time.

    Attached is a picture of the product page editor when it is broken, no VC buttons and no possibility to edit or see text or other options.

    Hmm.. Any thoughts?

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    #161538
     Laura
    Moderator

    Hello, i see… try to use wordpress default theme to see if it happens, if so then its visual composer, if not let me know 🙂
    If its visual composer maybe using an older version could resolve it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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