Visual Composer Elements Not Showing on Android

[Taylor]

becoming very nervous and so i’m submitting a separate request for help because i’m not sure if this new issue is related. Suddenly, i cannot see my images (logo added via VC Single Image) on my mobile phone… i have never had this issue before until today… I have deactivated plugins to see if it was causing VC not to work properly on my mobile, but i am having the same problem Uuugghh!! 🙂 my image on my homepage (eyroniq.com) is even distorted all of a sudden from my phone. I dont know why this is happening.. Please advise. thank u kindly.

[sharmstr]

Couple of things

1 – You’re running an old version of VC. Upgrade it. https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

2 – Disable on plugins that didnt come with Kleo and see if you still have the issue.

3 – Purge the cache on your phone and on the server if you have that enabled.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[sharmstr]

I did some testing and a clean install of Kleo with the correct version of the plugins doesnt have the masonry post grid and the text field under it issue you described in the other thread. Compare our sites

Yours: http://mobiletest.me/htc_one_emulator/#u=http://eyroniq.com

Mine: http://mobiletest.me/htc_one_emulator/#u=http://dev.sharmstr.com/3-colums-template/ (note: I only have one post with and image, but you can see the other are working when you hover over them.)

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[Taylor]

Thank you so much for responding
Sooner than expected.. My impatient self went to one of my backups and replaced my website.however i am registering for that mobile test website so i can take a look. I still need to update that plugin separately anyway so i will do that test everything and keep u posted. Thank u kindly

[sharmstr]

Looks like its fixed now.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[Taylor]

I’ve been testing all night.. So far so good. Thank u for ur time and help.

[Author]

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