This topic has 7 replies, 3 voices, and was last updated 9 years by Radu.

  • Author
  • #153903
     thatthana
    Participant

    Hi,

    As the subject visual composer is not working at the frontend & I can’t switch between visual – html editor at post also all the tools are gone.

     

    Please can you help me to fix this? Screen captures attached.

     

    Thank you

     

    #153978
     Laura
    Moderator

    Hello, please deactivate all plugins but visual composer, then check if it works. If it does, then the issue is related to one of the plugins you had activated, so activate one by one until you find it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #154004
     thatthana
    Participant

    Hi Laura, Thank you for your advice. Unfortunately it’s still not working even deactived all the plugin except Visual Composer.

    #154178
     thatthana
    Participant

    Hi, Do you have any news on this? It has been a couple days now.

    Please can you help how can I solve this problem.

    Thank you

    #154334
     Laura
    Moderator

    Hello, i am very sorry for the delay, please share access so i can take a look at the issue 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #154343
     thatthana
    Participant

    Hi, THank you for your reply. here the access: username: admin Password: Chacriz123

    Thank you for your help.

    #154488
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #154531
     Radu
    Moderator

    Hi,
    Please check now.i’ve re-introduced your site address

    It should work

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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