Visual Composer is not working & can’t switch between visual – html editor at post

[thatthana]

Hi,

As the subject visual composer is not working at the frontend & I can’t switch between visual – html editor at post also all the tools are gone.

 

Please can you help me to fix this? Screen captures attached.

 

Thank you

 

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[Laura]

Hello, please deactivate all plugins but visual composer, then check if it works. If it does, then the issue is related to one of the plugins you had activated, so activate one by one until you find it 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[thatthana]

Hi Laura, Thank you for your advice. Unfortunately it’s still not working even deactived all the plugin except Visual Composer.

[thatthana]

Hi, Do you have any news on this? It has been a couple days now.

Please can you help how can I solve this problem.

Thank you

[Laura]

Hello, i am very sorry for the delay, please share access so i can take a look at the issue 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[thatthana]

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[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,
Please check now.i’ve re-introduced your site address

It should work

Let me know

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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