This topic has 6 replies, 2 voices, and was last updated 9 years by sharmstr.

  • Author
  • #45818
     parousia
    Participant

    Hi for some reason a few elements on my pages have messed up.

    The main one being that the background image for a row I was using has disappeared and cant be re-enabled on any page? I had this image enabled on the background tab and set to cover.

    Also an RTmedia short code for a custom gallery is not displaying correctly. These issues happened at the same time so I assume they’re related.

    Please help.

    #45819
     parousia
    Participant
    This reply has been set as private.
    #45823
     sharmstr
    Moderator

    Ultimate vc addons is throwing a jquery error. disable it.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #45827
     parousia
    Participant

    Hi!

    Thanks! I’ve been tearing my hair out! For some reason I’ve rolled back to a previous version of the plugin and it hasn’t gone back to working. Is there a way to find out what’s causing the error?

    #45830
     sharmstr
    Moderator

    Probably doesnt work with the latest version of VC. You need to contact the developer.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #45896
     parousia
    Participant

    Whilst waiting for the developer to get back to me I setup the site from scratch on a different domain. I’ve had the same problem again, only this time there’s this message in the dashboard.

    “The following plugin needs to be updated to its latest version to ensure maximum compatibility with this theme: Visual Composer.”

    I cannot see a way to update visual composer. What should I be doing?

    That’s again for your help, its very much appreciated!

    #45907
     sharmstr
    Moderator

    VC 4.4.2 is located in the plugins directory for the Kleo 2.4 download on theme forest.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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