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Author
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December 13, 2015 at 06:00 #92950
presto
ParticipantHi,
I am using the Kleo Posts Grid Element in Visual Composer to display post excerpts on a page. Each post excerpt has a purple line next to the text. Is there a way for me to set a specific color for this line? (Image attached)
Thanks!!
AngelaDecember 13, 2015 at 14:01 #92977sharmstr
ModeratorPlease search before posting. I’ve have answered this here: https://archived.seventhqueen.com/forums/topic/blog-help#post-12998
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionDecember 13, 2015 at 22:25 #93050presto
ParticipantPlease stop assuming that people do not search before posting. I have seen you post this numerous times and I find it to be a harsh response to a question from a paying customer.
I would also like for you to understand that searching for and finding the answer to an issue is a far better scenario for the customer as it eliminates what can sometimes turn into days of back and forth responses (due to the different time zones) – so it just doesn’t make sense that the majority of the people you say this to haven’t already tried a search.
That said, the solution was, in fact, buried in the thread you linked and because it was regarding a different topic I was unable to find it. Thank you for sharing that.
December 14, 2015 at 01:00 #93059sharmstr
ModeratorI’m sorry your find it harsh. It certainly isnt my intent. I assume people havent searched since I know I’ve answered it, most times on multiple occasions. As you say, its far faster for someone to solve their issues by searching. However, 99% of the time I provide the link with my response in case they have searched and couldnt find the solution. As far as being buried I always provide a link with an anchor to the exact response that has the solution (or the one above if it makes more sense). I dont make people comb through lengthy topics. I do that for them. Thank you for the feedback. Its always good to know how I’m being perceived so I can adjust my approach.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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