Visual Composer Media Grid shadowbox not working

[alexplex86]

Hello! I’m having a little trouble with the Media Grid that comes with Visual Composer which comes with Kleo Theme. If you watch the gif that I have attached here you will notice when I click on the thumbnail, the shadowbox popup will appear for a split second and then immediately go to the image url. I want the thumbnail to open the full image in the shadowbox popup and not link directly to the full image. What could be the issue?

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[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

I need to see that live, the URL that you have provided shows a blank page.

Cheers
R.

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What support service includes ? What not ?

[alexplex86]

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[Radu]

Hi,

The page shows 404 | http://hafsten.se/wp/sv/bohusstuga

Let me know the right URL

Cheers
R.

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What support service includes ? What not ?

[alexplex86]

Hi! I replied from my gmail account. I guess the mail doesn’t get through. That’s probably why you haven’t head anything from me. My mistake.

I forget an “n” at the end of the url. The correct one is:

http://hafsten.se/wp/sv/bohusstugan

[Radu]

This reply has been set as private.

[alexplex86]

This reply has been set as private.

[alexplex86]

Forgot to set the above message to private. Can you change that for me please?

[Radu]

Hi,

Seems to be a bug, i will add this to buglist and we will fix this soon

Cheers
R.

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What support service includes ? What not ?

[alexplex86]

This reply has been set as private.

[Radu]

Hi,

In first place update the visual composer plugin, check in wp-admin -> appearance -> install plugins :

The if the issue persist, de-activate child theme then check if the issue persist, if yes de-activate all plugins except visual composer and K-elements.

Let me know

Cheers
R.

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What support service includes ? What not ?

[Author]

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