Visual Composer not updating

[stefanlim]

Hey! Thanks for the help! I am unable to update visual composer. It returns:

Plugin not activated. A higher version of Visual Composer is needed for this theme. Please update the plugin.

[Laura]

Hello, please check at Appearance – install plugins, can you update it there?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[stefanlim]

Hi!

No, I can’t update.

It will say:

Plugin updated successfully.

Plugin not activated. A higher version of Visual Composer is needed for this theme. Please update the plugin.

[Laura]

Hello, please share access so i can check it out, i will be happy to update it manually for you 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[stefanlim]

Hi hi – i see several others having the same issue. Could you let me know what’s wrong so that we can learn from it rather than relying on someone to rectify? Thanks for being such a great help so far!

[Laura]

Hello, its mostly because there was an issue with envato api, now we are going to use envato toolkit plugin to do updates, but for this i would need to do it manually for you

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[stefanlim]

Hmm, what happens for updates after that. You’ll have to go in and manually update all the sites?

[Laura]

Hello, no this is just an isolated issue, do not worry about that, for visual composer i can do the update for you if its not working there
And for any envato theme or plugin you can use envato market plugin to update https://envato.com/market-plugin/

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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