This topic has 7 replies, 2 voices, and was last updated 6 years by Radu.

  • Author
  • #208035
     johnschneider89
    Participant

    I’m trying to update Visual Composer but it says the following:

    Updating Plugin: Visual Composer

    Unpacking the update…

    Installing the latest version…

    Removing the old version of the plugin…

    Plugin updated successfully.

    Plugin not activated. A higher version of Visual Composer is needed for this theme. Please update the plugin.

    TGMPA v2.6.1

    Return to Required Plugins Installer

    Since Visual Composer is not active, my site looks like an absolute mess.

    #208091
     Radu
    Moderator

    Hi,

    To make sure you are running latest Visual composer available in theme, go to wp-admin -> plugins, de-activate and delete the visual composer, then go to wp-admin -> appearance -> install plugins -> install it again, also update updated plugins that have update notification.

    Doing this will pull latest available version, instead of updating we delete and install it again the new one

    Let me know
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #208101
     johnschneider89
    Participant

    I can’t do that. There is no option to delete the plugin, only Update or Activate. Attempting to update or activate results in the same error I initially posted about.

    #208113
     Radu
    Moderator

    Check please under wp-admin -> plugins, you should be able to deactivate and delete from there.

    Then you will have to install it from wp-admin -> appearance -> install plugins

    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #208119
     johnschneider89
    Participant

    I have now also done that. I deactivated and deleted the plugin. I’ve now installed it again, but it did not activate because it said there was a newer version available. I tried to update to the new version, but I’m STILL getting the same error that I posted in the initial post.

    PLEASE fix this.

    #208127
     Radu
    Moderator

    Fixed, it should be ok now, update… it, delete it again, and install it, it was a problem on the update server.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #208129
     johnschneider89
    Participant

    Thank you, it appears to be working now.

    #208326
     Radu
    Moderator

    Great
    Have a nice day
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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