This topic has 21 replies, 2 voices, and was last updated 9 years by Wooden.

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  • #71947
     Wooden
    Participant

    If use custom design options to enable then i can not save (rotate save changes button but does not save just rotating gif).

    #71950
     Wooden
    Participant

    (Kleo v3.0.6 / WordPress v4.2.4 / WPBakery Visual Composer v4.6.2)

    #71952
     Wooden
    Participant

    (I would like to change elements bottom margin 35px to 10px ‘coz under row gap is too big, i think more than 35px but can not save elements bottom margin for 10px nor as a test.)

    #71964
     Wooden
    Participant

    (Same as not save with Kleo v3.0.6 / WordPress v4.2.4 / WPBakery Visual Composer v4.6.1)

    #72129
     Wooden
    Participant

    Anyone?

    #72146
     sharmstr
    Moderator

    Most VC saving issues are caused by not allocating enough memory to WP. Also, try downgrading to VC 4.6.1. Kleo hasnt been tested with VC 4.6.2

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    #72152
     Wooden
    Participant

    PHP memory_limit is 256M and VC 4.6.1. What is the wrong for this?

    #72153
     sharmstr
    Moderator

    Okay. Have you looked for plugin conflicts?

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #72158
     Wooden
    Participant

    Yes, turn off all (except VC).

    #72160
     sharmstr
    Moderator

    Respond privately with admin credentials. I’ll have a look.

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    #72162
     Wooden
    Participant
    This reply has been set as private.
    #72163
     Wooden
    Participant
    This reply has been set as private.
    #72166
     sharmstr
    Moderator

    I’m not having any problems updating/saving when I’ve added custom design options on the row. You can see the page I created called kleo test.

    Also, none of your k-elements shortcodes or design options are showing up. Maybe because its installed at the network level instead of the site level? I dont have a multisite install to test that.

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    #72167
     sharmstr
    Moderator

    I dont think I explained this well enough. With the k-elements working correctly, you’ll have several new row settings. There are margin and padding settings that should solve your 35px issue. See attached.

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    #72170
     Wooden
    Participant

    Where can I find row-settings.jpg in wp-admin?

    #72171
     sharmstr
    Moderator

    That’s what I’m trying to explain. If k-elements was working properly, you’d find it in VC. Can you install k-elements at the site level instead of the network level?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    #72173
     Wooden
    Participant
    This reply has been set as private.
    #72174
     Wooden
    Participant
    This reply has been set as private.
    #72175
     sharmstr
    Moderator

    Great. Let me know if that solves your issues.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #72176
     sharmstr
    Moderator

    It seems to happen when there is no featured image for the post. I’ll see if I can figure it out.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #72177
     sharmstr
    Moderator

    Its fixed. I resaved the row settings.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #72178
     Wooden
    Participant
    This reply has been set as private.
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