This topic has 5 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #76663
     Kieran
    Participant

    Hi,

    I am having an issue when using VC and selecting text block, when it opens the area under text where the TinyMCE shoul be is blank, there’s a space where it should be – but nothing.

    I disabled all plugins, cleared site and local cache, disabled CloudFlare etc and still the problem persists. Anyone else having the same? Any thoughts?

    Just for clarity the TinyMCE works fine in standard WordPress (visual)

    Thanks.

    #76888
     Laura
    Moderator

    Hello, can you share a screenshot? Have you tried deactivating some plugins and testing again?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #77045
     Kieran
    Participant

    I tried deactivating all of them (the issue was present with all other plugins off) and enabling one by one, the issue persisted.

    Screenshot of issue below

    Attachments:
    You must be logged in to view attached files.
    #77210
     Laura
    Moderator

    Hello, could you share admin credentials?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #77283
     Kieran
    Participant

    Hi,

    Thanks for the response(s), I took today’s update and it resolved the issue. Not entirely sure what happened as I did delete and re-install the core plugins at the time just to make sure.

    Anyway it’s done with now – thanks! 🙂

    Kieran

    #77456
     Laura
    Moderator

    Hello, glad its fixed!

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 6 posts - 1 through 6 (of 6 total)

The forum ‘KLEO’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?