This topic has 21 replies, 4 voices, and was last updated 8 years by Radu.

  • Author
  • #116248
     Riccardo Rossini
    Participant

    I recieved an update warning for visual composer, the update requests a licence key but I know that Kleo has insite that plugin. When will I recieve the update also via Kleo? Thanks

    #116375
     Radu
    Moderator

    What theme version do you have ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #116377
     manueldo
    Participant

    My visual composer is not working. All parts of the site that use it are not being showed.
    Activity, groups, members, none of that is working on my site.

    Here you can check it https://bunxi.com

    I have my business on that site and it is not working!

    #116388
     manueldo
    Participant

    Just in case, I have wordpress 4.5 and Kleo updated to 4.0.5 and I changed the js (app.min.js and app.js) too and still have the same bug.

    #116396
     Riccardo Rossini
    Participant

    WPBakery Visual Composer
    You have version 4.11.1 installed. Update to 4.11.2.

    #116403
     manueldo
    Participant

    Thanks Ricardo, but I don´t have the option to do it. How can i get it the new version if it is included in the theme and from there I don´t have the update option? I can´t do it directly from the plugin develeloper.

    #116411
     Riccardo Rossini
    Participant

    It was my reply to Radu, anywaywe have the same issue

    #116555
     Riccardo Rossini
    Participant

    I have version 4.11.1 installed and I recieved an update for 4.11.2

    #116557
     manueldo
    Participant

    Me too and with this update my site is working fina again!

    #116561
     Riccardo Rossini
    Participant

    ok solved. I removed it and reinstalled vis theme installer

    #116634
     Radu
    Moderator

    Great

    Have a nice day guys

    Cheers

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    #117121
     aten
    Participant

    Hi Seventh Queen. I have the same issue. How can I update Visual COmposer? I have wordpress 4.5 and I changed the js (app.min.js and app.js) too and still have the same bug which is in Edit Page, Visual Coposer won’t load up normally so I can see the different components of the page.

    #117260
     Radu
    Moderator

    Hi anten,

    Plugins like Visual composer and Revolution Slider, which are premium plugins bundled in our theme, will get updates from SeventhQueen trough our own update system.

    Just go to Appearance – Install Plugins and check to see if plugins updates are available and to update them.  It should be a relatively easy process.

    Please check our documentation on updating the plugins that come bundled in KLEO theme:

    https://archived.seventhqueen.com/documentation/kleo#updates

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #117528
     aten
    Participant

    Hi Radu

    Visual COmposer does not appear in plugins for me. It is in the menu and there is no option for updates.

    Visual COmposers’ website says; “If Visual Composer came integrated in your theme, then ask your theme provider to update Visual Composer for you or purchase license directly from us to get free automatic updates.”

    So I guess I need to download the latest version from you.

    Michael.

    #117674
     Radu
    Moderator

    Hi,

    Try to follow this solution : https://archived.seventhqueen.com/forums/topic/visual-composer-10/#post-117283

    Let me know

    Cheers

    Radu

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    #117683
     aten
    Participant

    Hi Radu

    When I click on your link the following blank page and message appears – You cannot reply to this topic. And I am logged in.

    Can you please advise what this solution is?

    #117707
     manueldo
    Participant

    Hi @aten Try this url logged in your site (changing yourdomain.com for your real domain)

    http://www.yourdomain.com/wp-admin/themes.php?page=install-required-plugins&plugin_status=update

    This will show the update plugins page for those which are included in the theme. I was 3 months without realizing this.

    If that url do not work for you tell me and I will put a print screen where get that link in yoour wordpress.

    I hope this help finding this updates.

    #117808
     Radu
    Moderator

    @aten

    The message form that reply is next

    Hi Radu,

    I have found another way to update the Visual Composer:

    The steps that worked for me were:
    1.) Backup
    2.) Deactivate Visual Composer
    3.) Delete Visual Composer
    3.) Go to Appearance – Install plugins and re-install Visual Composer

    Now it works again.

    Sorry that my requests got a little messy but it is okay now haha 🙂

    Kind regards,
    Niko


    @manueldo
    Thank you for participating to discussion.

    Cheers

    R.

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    #117814
     aten
    Participant

    Hi Radu

    I have tried both the above options with no success. Can’t you simple email me the plugin?!?!

    The above link didnt work (forbidden error page) and the delete and reinstall wont work because I do not have the latest version of the plugin. Can you please settle this issue once and for all?

    Michael.

    #117885
     Radu
    Moderator

    Hi,

    I cannot email you the plugin, because s bundled in theme i don’t have it separately, before running procedure from above, please make sure that you have theme updated to latest version 4.0.5 then follow the previous procedure.

    If you get error forbidden page in the install plugins it means that is some problems there, please disable all plugins first, deactivate child theme, by activating the parent, then perform plugins update.

    As you can see the users has already did it…

    Please follow again the procedure with all plugins and child theme deactivated.

    Cheers

    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #118853
     aten
    Participant

    Hi Radu

    It worked now thank you. I wanted to advise everyone that I decided to uninstall this plugin AND NOW MY SITE LOADS SO MUCH FASTER!

    This plugin may help you design sections of your site but after you complete this task, you can remove the plugin and the design remains in place. I highly recommend uninstalling it to improve page rankings (site loads faster) and the stability of your site.

    #119035
     Radu
    Moderator

    Hi,

    You’re welcome

    Thank you for posting the tip

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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