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When I try to edit any of the demo pages (I haven’t tried all of them) with Visual Composer I get their flashing logo over the whited-out page but never get to the actual edit screen. So far the only page I’ve actually gotten to the edit screen on is the 404 page.
Hi, Try updating your Visual composer plugin with the one included in the latest available theme version. See details here: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme
Also try the Backend editor
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.I just purchased theme version 1.4.2 and installed Visual Composer 4.1.2 from that version. The 4.1.3 version won’t install from the plug-ins page per your comments elsewhere.
The Backend editor works and the Frontend seems to work on new pages, it’s just a shame not to be able to use the Frontend on the pages you (SeventhQueen) have already put so much work into – but it’s not the end of the world.
On an unrelated topic – any reason why you didn’t add audio to the video tutorials (or am I missing something?) Helpful for us newbies.
Thanks
I have the exact same problem. It makes the process extremely lengthy. I just downloaded the theme 2 days back. It still doesn’t work with any demo page, the same exact problem.
Any solution?
Thanks
Hi, actually the problem is much worse than I thought. I can’t even edit a page that I create with the visual editor. It kind of makes the whole point of the theme very redundant. I can’t use this on my live site if I can’t even make edits. Is there a solution that exists?
Hi @Dmarkham and @rishabhk
Please give temporary access to your site since this is a isolated case and couldn’t replicate on our testing environment. Mark the reply as private.Thanks
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.@Dmarkham a problem can be maybe because your configured url is not the actual site and it is like ip-adress/~namecpanel in Settings – General. Try to put the right values there
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.@Dmarkham I just edited Feature items page and works. Can you check? I only disabled Jetpack and re-enabled it
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.I don’t say to re-create the Feature Items, just edit the imported one. Use the back-end editor for Visual composer
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.@Dmarkham buying the Visual composer would not make a difference since it is the same plugin used. Please use the Backend editor when editing with Visual composer
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.@rishabhk please give me FTP temporary access too so I can do some tests on your site since I can’t replicate your issue and that would be quicker.
Until then you can use backend editor without problemHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.
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