This topic has 74 replies, 2 voices, and was last updated 9 years by Abe.

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  • #15561
     jchamp
    Participant

    Hi There

    I am trouble with the visual composure as it will not split the page into columns when using the column editor

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    #15766
     Abe
    Keymaster

    Hmm. that is strange. it happens on all pages or just that? Try to create the elements again or check your installed plugins to see if it conflicts with one of them

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    #15802
     jchamp
    Participant

    Yeah it does it on all the pages.

    Will check the plugins again and let you know

    #15928
     jchamp
    Participant

    Tried the plugins but still getting the same error…

    I have a lot of plugins and more to go on and the site is a multisite

    #15937
     jchamp
    Participant

    tried updating the visual composure plugin as it was showing 4.05 and not 4.11 and then this happened…

    championbodyworx.com [Thu Apr 24 12:47:33 2014] [error] [client 81.156.54.183:43864] AH01215: PHP Warning: require_once(/home/sites/championbodyworx.com/public_html/wp-content/themes/kleo/kleo-framework/kleo.php): failed to open stream: No such file or directory in /home/sites/championbodyworx.com/public_html/wp-content/themes/kleo/functions.php on line 13
    championbodyworx.com [Thu Apr 24 12:47:33 2014] [error] [client 81.156.54.183:43864] AH01215: PHP Fatal error: require_once(): Failed opening required ‘/home/sites/championbodyworx.com/public_html/wp-content/themes/kleo/kleo-framework/kleo.php’ (include_path=’.:/usr/share/pear53:/usr/share/php:/usr/share/ZendFramework’) in /home/sites/championbodyworx.com/public_html/wp-content/themes/kleo/functions.php on line 13
    championbodyworx.com [Thu Apr 24 12:52:20 2014] [error] [client 66.249.66.132:40096] AH01215: PHP Warning: require_once(/home/sites/championbodyworx.com/public_html/wp-content/themes/kleo/kleo-framework/kleo.php): failed to open stream: No such file or directory in /home/sites/championbodyworx.com/public_html/wp-content/themes/kleo/functions.php on line 13
    championbodyworx.com [Thu Apr 24 12:52:20 2014] [error] [client 66.249.66.132:40096] AH01215: PHP Fatal error: require_once(): Failed opening required ‘/home/sites/championbodyworx.com/public_html/wp-content/themes/kleo/kleo-framework/kleo.php’ (include_path=’.:/usr/share/pear53:/usr/share/php:/usr/share/ZendFramework’) in /home/sites/championbodyworx.com/public_html/wp-content/themes/kleo/functions.php on line 13
    championbodyworx.com [Thu Apr 24 12:55:23 2014] [error] [client 79.170.40.31:44840] AH01215: PHP Fatal error: require_once(): Failed opening required ‘/home/sites/championbodyworx.com/public_html/wp-content/themes/kleo/kleo-framework/kleo.php’ (include_path=’.:/usr/share/pear53:/usr/share/php:/usr/share/ZendFramework’) in /home/sites/championbodyworx.com/public_html/wp-content/themes/kleo/functions.php on line 13
    championbodyworx.com [Thu Apr 24 12:55:23 2014] [error] [client 79.170.40.31:44840] AH01215: PHP Warning: require_once(/home/sites/championbodyworx.com/public_html/wp-content/themes/kleo/kleo-framework/kleo.php): failed to open stream: No such file or directory in /home/sites/championbodyworx.com/public_html/wp-content/themes/kleo/functions.php on line 13

    #15939
     Abe
    Keymaster

    I think you have corrupted the theme. See here the details on updating the theme and plugins: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme/#post-12165

    You should put the theme files again on your server

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    #15945
     jchamp
    Participant

    what is the latest visual composure theme… number 4.05 or 4.11

    #15948
     Abe
    Keymaster

    4.05 is the latest included in the Kleo theme.

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    #15952
     jchamp
    Participant

    this is really pissing on my battery now…..

    the site just crashed again as when trying to install the new version!!!!!

    #15953
     Abe
    Keymaster

    How are you installing it? I am sure that you are doing something wrong

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    #15955
     jchamp
    Participant

    was trying to do it via the wordpress admin.

    Anyway. I have fixed it. But still having the issue with the visual composure now splitting as per the original post…lol

    #15957
     Abe
    Keymaster

    very strange. Give me the link to your site please. is K-elements plugin active?

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    #15958
     jchamp
    Participant

    not splitting sorry.

    the images or posts will not go side by side but underneath each other.

    #15959
     jchamp
    Participant

    I cannot create boxes in columns like your demo page.

    #15960
     jchamp
    Participant

    yes K-Elements is active.

    will unlock the site and here is the link

    http://www.championbodyworx.com/store/

    #15961
     jchamp
    Participant

    if you look at the bottom of the page you will see the 2 banners.

    #15963
     jchamp
    Participant

    it also stretches the banners to the width of the page swell….

    #15964
     Abe
    Keymaster

    Do you have any other plugin installed that is somehow related to Visual composer? Try disabling it

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    #15965
     jchamp
    Participant

    the only one is the woocommerc short code plugin for visual composure but i have had this problem since before uploading that and even if i deactivate it nothing happens.

    i tried to build the site without the columns but i really need them now.

    i have tried deactivign all the plugins and reactiving etc but still nothing .

    #15968
     jchamp
    Participant

    why does it keep telling me there ins a new update for visual composure?

    #15977
     Abe
    Keymaster

    Hi, I will do some checks on the columns problem. We release Visual composer once with the theme update and from the time the theme update was released they have come with new versions.
    You will get the new version in next theme update

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #16120
     Abe
    Keymaster

    We talked with the guys at Visual composer also and it seems that a plugin is causing the columns to act wrong. You said that you disabled all the plugins? Is your install a WordPress multisite?

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #16153
     jchamp
    Participant

    Hi Abe

    Yes my wordpress install is a multisite install. When do you think you will have an update on this?

    #16159
     Abe
    Keymaster

    The problem does not come from the theme nor the Visual composer plugin and from another plugin that is probably activated from the network. Can you please check the plugins so we can identify the one causing problems and then come with a solution?

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    #16498
     jchamp
    Participant

    Hi There

    I have disabled all the plugins and still getting this problem.

    I also have visual composure 4.0.5 installed and their latest version is 4.1.2? I am sure I installed this…?

    My site will not upload any images to posts now nor will it let me edit the posts once in the back end ???

    #16500
     Abe
    Keymaster

    Hi, please remove your Visual Composer and install the latest version attached here.
    We are putting plugin update in the new theme version releases.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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    #16521
     jchamp
    Participant

    Every single time I deactivate this plugin my site crashes……. WHY?????

    SO SO SO SO ANNOYING!!!!!

    #16523
     jchamp
    Participant

    On my landing page the menu is almost halfway down the slider image but the logo is position correctly at the top?

    Do you know why this could happen?

    #16612
     jchamp
    Participant

    I have tried all the plugins nd there is still the issue.

    On my landing page the background images for individual containers have disappeared… When you go in the into the settings they are there but on the landing page they are not???

    Please help… I had finally got the site Live and now this happens

    #16613
     jchamp
    Participant

    I am also having an issue with images not uploading into posts.

    #16614
     jchamp
    Participant
    This reply has been set as private.
    #16615
     jchamp
    Participant

    When I try and edit the row it comes up with the box with general and design options.

    The image shows up in the design option but not in general even though it is selected as an image. If you deselect it and then reselect image the little image box comes back and then I can add an image again but it doesn’t save???

    #16941
     Abe
    Keymaster

    Hi, please update to 1.4.2 and see if you still encounter this problems. Follow this topic to update Visual composer too https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #17052
     jchamp
    Participant

    Hi Abe

    I have updated the theme and still have the same issue…

    #17063
     Abe
    Keymaster

    Please read the topic on updating the plugin also and not just the theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #17136
     jchamp
    Participant

    Hi Abe

    Updated all the plugins and it still doesnt work. Columns are still not forming and going underneath eachother and the background images for containers are not showing up.

    #17612
     Abe
    Keymaster

    This is really really strange. Please give us temporary access to you site since it is probably from a plugin used. mark the reply as private

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #17635
     jchamp
    Participant
    This reply has been set as private.
    #17931
     jchamp
    Participant

    HI Abe

    Any ideas what has gone wrong?

    #18179
     jchamp
    Participant
    This reply has been set as private.
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