visual text editor blank

[taiger]

Hi updated the theme and now the blog html wysiwyg editor is missing and seeing white space.

[Radu]

Hi,

Beside theme you have updated the plugins ?

Cheers

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[taiger]

hi yes all updated, and it does not work,

Tai

[taiger]

i reverted back to v3.0.4 and it all works, so it must be an issue with the update.

regards Tai

[Radu]

I think the issue is was coming from Visual Composer.

But if you solved the issue it’s ok.

Regards

Radu

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[taiger]

Hi I thought it was fixed, but the issue has returned not sure how or why, please can you take a look

Thanks

[taiger]

Also, i can not save edited posts.

[Radu]

Can you disable plugins that not comes with the kleo theme ? Test after.

Let me know if it works.

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[taiger]

ok one moment

[taiger]

did it disabled all plugins and still the same

[Radu]

Can you please disable all plugins that comes with the kleo and check after ?

Also if it works, please update your theme with all plugins disabled, then update the plugins as well.

Please let me know.

Cheers

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[taiger]

Hi it did not work i am affraid

[Radu]

You have added extra customization ( core changes to Kleo theme ? or in Kleo child)

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[taiger]

Not that I am aware off..

[Radu]

Can you provide the site URL ?

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[taiger]

http://www.5starweddingdirectory.com

[Radu]

Admin credentials please ?

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[taiger]

seventhqueen
!1@SEvEN”4678GHtY

[taiger]

/administrator

[Radu]

ERROR: Login failed because your IP address has been blocked. Please contact the administrator.
188.25.238.69

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[taiger]

ok is this a message that you got?

[taiger]

i turned off WP AIO Security

[Radu]

I ve received this

ERROR: The password you entered for the username seventhqueen is incorrect. Lost your password?

Can you check the credentials ?

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[taiger]

ok
http://www.5starweddingdirectory.com/administrator/
seventhqueen
!1@SEvEN”4678GHtY

[taiger]

hi i think i have fixed it..

i deleted the cache

[Radu]

You have fixed the issue ?

Regards

Radu

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