Welcome Email after Registration not being sent

[daniellemarie]

Hi,

The welcome email that should be sent after the user completes registration process is not being sent.

Why could this be?

Thanks

[Abe]

That usually is because the emails arrive in spam or a server problem. Install a plugin like SMTP configure to send trough a SMTP server

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[daniellemarie]

Thanks. I’m not sure this is the reason why as none of my other emails are arriving in the spam folder. Is there any other reason as to why I might be having this issue?

[Abe]

Nope, I can’t think of another reason. Please use a SMTP server

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Azerty514]

Hi, I have the same problem, I installed and configured WP Easy SMTP but no email is sent upon registration: (

[daniellemarie]

The plugin didn’t work for me either, still no welcome email sent.

[jayct]

i also am no longer getting any conformation emails ..please check as my client is getting upset

[Abe]

This is obviously not a theme issue since it worked before in your environment. You should send the emails trough the SMTP server, check the logs on your server for any problems related to email, disable any plugins that might affect this

Cheers

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Azerty514]

Hi Abe,

I think there there are several that have the same problem: (my part I disable all extensions and the confirmation email is not always sent: (

I configured WP Easy SMTP, all other emails are sent except registration.

I can confirm you that email is not sent in the registration form, I checked in my WHM Mail Queue Manager on no trace is: (

[Fatima]

Hi, Just thought i’d let you know that my clients are also not receiving the activation emails, notifications or any other emails. Could it maybe be a WordPress issue? I have upgraded to version 3.8.1

Forgot to add I am using wp smtp and everything was working fine until the upgrade.

[Abe]

Hmm.. We will do some tests with 3.8.1 and see how it goes.

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Abe]

Hi, On our demo site we are using 3.8.1 and successfully registered and got an email. Try it yourself. http://seventhqueen.com/demo/sweetdatewp/register/

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Fatima]

thanks for your reply. not sure what went wrong but it seems to be working again 🙂

[Abe]

Server issue most probably 🙂

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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