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Hello,
No welcome emails are being sent upon user activation. All other emails seem to be sending no problem. I haven’t had any welcome emails since configuring the email server and didn’t know users were supposed to get them until I read other posts.
I have tried to resolve the issue 2 ways.
1) I clicked the emails tab and checked to see if there are any welcome emails configured there and there are none. I tried to create my own but there is no “upon user activation” situation.
2) I have added this function to functions.php
//send a welcome email when a user account is activated
add_action(‘bp_core_activated_user’,’kleo_welcome_user_notification’,10,3);
function kleo_welcome_user_notification($user_id,$key=false,$user=false) {
if(is_multisite())
return ;// we don’t need it for multisite
//send the welcome mail to user
//welcome message
$welcome_email = __( ‘Dear USER_DISPLAY_NAME,Your new account is set up.
You can log in with the following information:
Username: USERNAME
LOGINLINKThanks!
SITE_NAME’ );
//get user details
$user = get_userdata( $user_id );
//get site name
$site_name = get_bloginfo(‘name’);
//update the details in the welcome email
$welcome_email = str_replace( ‘USER_DISPLAY_NAME’, $user->first_name, $welcome_email );
$welcome_email = str_replace( ‘SITE_NAME’, $site_name, $welcome_email );
$welcome_email = str_replace( ‘USERNAME’, $user->user_login, $welcome_email );
$welcome_email = str_replace( ‘LOGINLINK’, wp_login_url(), $welcome_email );//from email
$admin_email = get_site_option( ‘admin_email’ );if ( empty($admin_email) )
$admin_email = ‘support@’ . $_SERVER[‘SERVER_NAME’];$from_name = $site_name;//from
$message_headers = “From: \”{$from_name}\” \n” . “Content-Type: text/plain; charset=\”” . get_option(‘blog_charset’) . “\”\n”;//EMAIL SUBJECT
$subject = sprintf(__(‘Welcome to %1$s ‘), $site_name) ;
//SEND THE EMAIL
wp_mail($user->user_email, $subject, $welcome_email, $message_headers);return true;
}—————
The above function didn’t result in any welcome emails either.
Does anyone have any other suggestions?
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
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Hi,
Remove that code from functions.php, please try this plugin https://wordpress.org/plugins/wp-mail-smtp/ and configure it with required details.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi Radu,
After installing the above plugin, same result.
The user gets an activation email, but no welcome email.
Hi,
You can try to use this plugin : https://wordpress.org/plugins/welcome-pack/ or this possiible solution : https://buddydev.com/buddypress/send-welcome-email-to-users-when-they-activate-their-account-on-wordpress-buddypress-based-social-network/
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi Radu,
Sorry for the late reply. That plugin hasn’t been updated in over 2 years and has been marked not working.
As for the other solution, that is the first solution I tried and that didn’t work either.
Radu,
I want to correct myself. The Welcome Pack works. The user gets a private message. What I really wanted was the user to be sent an email, as it is more informal and comes from the website rather than a specific user. However, this will do.
Great
Have a nice week
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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