When I install the theme it works and lets me register, but when I install the child theme it says not bought from same user

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This topic has 1 reply, 2 voices, and was last updated 7 years by Laura.

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  • June 19, 2018 at 11:20 #201222
     DelyricOracle
    Participant

    even though the child theme literally comes from the same folder (and I redownloaded it from themeforest just to be sure) it happened again .. regular theme registered, child theme has api errors and won’t register because it says its not the same user who bought it ?

    June 19, 2018 at 20:52 #201277
     Laura
    Moderator
    Not marked as solution
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Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

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