This topic has 5 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #82926
     jaitshah
    Participant

    Hello,

    Thanks for the theme. We are getting White Screen after installing KLOE theme on server, and after installing the theme the server is processing too Slow,. Please check the link : http://mahamayacelestial.com/wp-admin/

    #83044
     Laura
    Moderator

    Hello, please try by adding this to your wp-config.php below “That’s all….”

    COPY CODE
    
    define('WP_MEMORY_LIMIT', '296M');
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #83143
     jaitshah
    Participant

    Hello,

    Its showing : The website encountered an error while retrieving http://mahamayacelestial.com/. It may be down for maintenance or configured incorrectly.

    #83205
     Laura
    Moderator

    Hello, seems to be a server issue, can you contact your hosting provider? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #83356
     jaitshah
    Participant

    Hello,

    The error just came after activating your theme, all other themes where working smooth, please do help.

    #83461
     Laura
    Moderator

    Hello, please try to contact your hosting provider, if the error appears just after activating the theme means that your server has an issue, maybe with the theme requirements, if the memory fix did not work, then the next step is to contact the hosting 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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