Why are my questions not answered

[Mert]

Why are my questions not answered ? I purchased the theme Did I make a mistake?

[Globetrekker]

I prefer stating it another way, but I have to agree that the support isn’t impressive. Many of us are sitting and waiting for a response in order to get on with our projects, and having to wait for several days (or sometimes not getting a response) is not optimal.

I don’t say its fair for us to expect 24 hours perfect service, but I think many more than me are willing to pay a fee in order for you to be able to provide a better and faster service. Perhaps you can hire someone to take care of most of the support?

[Abe]

Hi guys,
Sorry for the delays in answers these days but now everything is back on track. We are doing our best to answer all the questions and try not to skip any. If we skipped one of yours please let us know the topic link.

Thanks for understanding

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[studiblog]

I think for the price of that theme the support is very good. They do not only give you help for their build in options, but also help you to get the right code if you want to customize your theme. (if your request is not too complicated) i answered 50% of my questions with the search function. ok, and sometimes you have to waaaait patiently until you get your answer 😉

[frscommute]

I cannot seem to find out how to create a new topic… not sure if I’m blind. Can someone link me to how to create a new topic here

[studiblog]

https://archived.seventhqueen.com/forums/forum/sweetdate-wordpress

[Abe]

After the topics list, bottom of the page in @studiblog link

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Abe]

Thanks @studiblog

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Author]

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