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November 21, 2016 at 01:01 #144859patel147Participant
Hello, I don’t understand why it is shows again and again 404 page not found message. This is happened 3rd time. I have page privacy policy, blog, term and condition pages so they were working fine until yesterday but today i clicked on those pages it shows me 404 page not found message. I even didn’t do anything extra or didn’t try anything to do in admin panel. I don’t understand that why it is happening again and again. So it happened before two times then i have to contact hosting company to restore my site on particular date.Right now i don’t have any new users but once people will start using site and will pay money for membership then i can’t even restore it otherwise will delete everything. So can you please reply me with the reason and solution for it so what i can do if this happen again ? how can i fix it without restoring my site? Why it does shows that error ?
please reply all answer of my question in detail. may be when time you will my site you will not see that 404 page error because i just restore my site from hosting company
Thank you
November 22, 2016 at 09:02 #144976LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
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Always happy to help you 🙂
November 22, 2016 at 20:19 #145042RaduModeratorHi,
Do you have the latest version of WordPress ? If not update those
Do you have the latest version of Kleo theme ? If not update those
Do you have the latest version of plugins installed ? If not update those
If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.
If you de-activate the child theme it works ?
Let me know
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 23, 2016 at 20:53 #145151patel147ParticipantHello sir,
Thank you for your reply. I just went to permalinks and did save changes so then after when i checked everything was working as it is. So now when i will happen again i will try same thing and if will not work then i will try the things you told me. I have question that how i can check for kleo theme update ?Thanks again
November 24, 2016 at 19:00 #145230RaduModeratorYou can check for theme update on wp-admin -> dashboard -> updates
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionNovember 30, 2016 at 15:50 #145675RaduModeratorHi,
For changing the wp login url you will have to use this kind of plugin : https://wordpress.org/plugins/custom-login-url/
The membership restriction panel it’s located under Wp-admin -> Theme Options -> Memberships
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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