This topic has 9 replies, 3 voices, and was last updated 9 years by sharmstr.

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  • #59373
     Ray
    Participant

    After install the slider is appearing at 1/4 page width (row format is set to 1/1), and the front end editor interface and the site content is half the width of the screen (on several computers). I’ve changed the page width settings and also tried box and wide formats, but the issue remains. MobileOrganix.com, screen shots attached.

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    #59551
     Laura
    Moderator

    Hello, it seems that your website is using mobile css in desktop, i don know how could this happen, do you have any mobile plugin installed? Please try to disable any mobile related option or new plugins that could create a conflict 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #60695
     Ray
    Participant

    The only plugins that I installed was a responsive maintenance plugin and WooCommerce, I’ve removed the maintenance plugin, but still having the same issue.

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    #60702
     Ray
    Participant

    FYI, I just removed the theme and reinstalled both parent and child theme. Issue still present.

    Also verified mySQL 5 and PHP5 use.

    #60934
     Laura
    Moderator

    Hello, please share admin credentials so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #60937
     Ray
    Participant
    This reply has been set as private.
    #61299
     Ray
    Participant

    any progress?

    #61309
     sharmstr
    Moderator

    Looks like a bootstrap.css conflict with your wd shortcode plugin. Its screwing everything up. I cant confirm because your site is hanging when I try to login in.

    For future reference, its common practice to disable all plugins, then clear your cache and see if you have the issue. If you dont, then enable the plugins one by one to find the conflict.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #61311
     Ray
    Participant

    Thanks. I disabled it and the site seems to function as intended.

    #61313
     sharmstr
    Moderator

    Yep. Its look okay now. Great.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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