This topic has 2 replies, 2 voices, and was last updated 9 years by sharmstr.

  • Author
  • #87102
     wisinyyandel7
    Participant

    Hi team, I am on Woocommerce  – settings – Emails.

    I am a bit confused. When I click on this” Click here to preview your email template” it takes me to an email template. My question is: do I have to change all the writing in the email template? if I have to do that where should i do it?

    Regards,

     

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    #87107
     wisinyyandel7
    Participant

    Testing my website I realized that when somebody buy a product from my website, the person doesn’t receive a confirmation email for the order. is that normal?

    But I receive the new order in my inbox when someone buy a product.

    Thanks for you support.

    #87251
     sharmstr
    Moderator

    Go back to the email tab in woo and click on the help button in the upper right hand corner. Or go here: https://docs.woothemes.com/document/woocommerce-101-video-series/?utm_source=WooCommerce&utm_medium=Wizard&utm_content=Videos&utm_campaign=Onboarding

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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