This topic has 4 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #160351
     romanianmike
    Participant

    I have tested woocommerce on the default theme ..and it works.. when i change the theme to kleo.. and do a test purchase.. I am not receiving the notifications anymore.. can you please help?  thank you so much!

    #160546
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #160581
     romanianmike
    Participant

    Thank you laura.. I also tried to change the wordpress version and woocommerce version – but not sure which would work best!!

    #160611
     romanianmike
    Participant

    Any update guys?

    #160790
     Radu
    Moderator

    Hi,

    Install this plugin and configure it with the requested details.

    https://wordpress.org/plugins/wp-mail-smtp/

    Also, check if recipient address it’s ok in wp-admin-> woocommerce -> settings -> emails.

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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