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Author
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July 22, 2015 at 23:07 #69522
Tephar
ParticipantHi,
I’ve changed the single product and catalogue image sizes in the woocommerce settings area. on page load the single product image size remains the same but when i click gallery images it reflects the new size. and the catalogue images don’t change to the new size. I’ve also used the regenerate thumbnails plugin – to no avail. Also tried messing with the css.
Please help. thanks.
July 23, 2015 at 14:16 #69621sharmstr
Moderatorrespond privately with a link and credentials so I can see whats going on.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
July 23, 2015 at 14:42 #69631sharmstr
ModeratorI can do some amazing things, but guessing your site url isnt one of them. LOL 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
July 24, 2015 at 13:04 #69779sharmstr
ModeratorSome of them are working correctly, but I found one that isn’t (though probably more). It looks like perhaps the regen didnt work on those images. I’m having a hard time connecting to your wp-admin to confirm that you have 600px x 600px Hard Crop set. But if you look at the difference between the ones that are working and the ones that aren’t, the ones that display correctly have an image size of 600px x 600px. The ones that isnt is 282px x 600px. So, what ends up happening is that the image stretches proportionality to fill the width of the image container, thereby making the image taller (431px x 918px).
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
August 8, 2015 at 13:45 #72232sharmstr
ModeratorI’d be happy to, but when I try to log into wp-admin, the site times out.
Do this. Find a product that you’re having issues with. Delete the main image and reupload it. See if that solves the issue.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
August 8, 2015 at 15:27 #72259sharmstr
ModeratorLooks like you’re running an old version of the theme. Try updating.
I was able to get in, but doesnt stay connected.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
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