This topic has 9 replies, 2 voices, and was last updated 9 years by sharmstr.

  • Author
  • #69522
     Tephar
    Participant

    Hi,

    I’ve changed the single product and catalogue image sizes in the woocommerce settings area. on page load the single product image size remains the same but when i click gallery images it reflects the new size. and the catalogue images don’t change to the new size. I’ve also used the regenerate thumbnails plugin – to no avail. Also tried messing with the css.

    Please help. thanks.

    #69621
     sharmstr
    Moderator

    respond privately with a link and credentials so I can see whats going on.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #69629
     Tephar
    Participant
    This reply has been set as private.
    #69631
     sharmstr
    Moderator

    I can do some amazing things, but guessing your site url isnt one of them. LOL 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #69646
     Tephar
    Participant
    This reply has been set as private.
    #69779
     sharmstr
    Moderator

    Some of them are working correctly, but I found one that isn’t (though probably more). It looks like perhaps the regen didnt work on those images. I’m having a hard time connecting to your wp-admin to confirm that you have 600px x 600px Hard Crop set. But if you look at the difference between the ones that are working and the ones that aren’t, the ones that display correctly have an image size of 600px x 600px. The ones that isnt is 282px x 600px. So, what ends up happening is that the image stretches proportionality to fill the width of the image container, thereby making the image taller (431px x 918px).

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #72229
     Tephar
    Participant
    This reply has been set as private.
    #72232
     sharmstr
    Moderator

    I’d be happy to, but when I try to log into wp-admin, the site times out.

    Do this. Find a product that you’re having issues with. Delete the main image and reupload it. See if that solves the issue.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #72258
     Tephar
    Participant
    This reply has been set as private.
    #72259
     sharmstr
    Moderator

    Looks like you’re running an old version of the theme. Try updating.

    I was able to get in, but doesnt stay connected.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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