Woocommerce Product Image Slider Not Displaying Next Image

[nightmare]

Hi there…

I am running Kleo 3.1.3 and Woocommerce 2.5.1.

I updated all of the Woocommerce template files…

When the next arrow to view the next product image is clicked on the single-product page, there’s no response. I’m no javascript expert so I hope this is an easy fix.

[Laura]

Hello, just tested and it works for me, did you resolve it?

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[nightmare]

What browser are you using? I just re-added the product images and it still doesn’t work for me. I tried Firefox and Safari…
Try again??

Thanks!

[Laura]

Hello, used Chrome, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[nightmare]

I think I found the .js file that is the source…

product-image.php

i deactivated the file and it took away the gallery slider along with a bunch of other things. I still haven’t solved the problem though. Yet.

[nightmare]

^^ obviously product-image.php is not a .js file… my mistake

[Radu]

Hi,

Do you have solved your issue ?

Cheers

Radu

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What support service includes ? What not ?

[nightmare]

Hey Radu,

Not yet… Still working on it. Would you be able to help?

[Radu]

Hi,

I see the behaviour that you have described,

Please disable all plugins except woocommerce and if you have made some modifications to child theme please disable the theme and check again.

Let me know

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[nightmare]

I just deactivated everything except woocommerce and i have re-installed the theme even though I am not using a child theme…

Still seems to be having issues… it’s with only certain products. Is there a php file that needs to be edited/replaced?

Thanks

[Radu]

Ok

Can you please provide admin credentials to take a closer look ?

Cheers

Radu

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[nightmare]

This reply has been set as private.

[Radu]

Hi,

Everything seems to be ok and if you had disable all plugins excluding woocommerce and you have tested and it not works, i suggest you to re-upload the theme files and you should try to reupload over the existing version of woocommerce an old woocommerce version.

https://downloads.wordpress.org/plugin/woocommerce.2.3.8.zip

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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