This topic has 12 replies, 4 voices, and was last updated 7 years by Radu.

  • Author
  • #134099
     iamj_kim
    Participant

    Hello,

    I can’t seem to change to a different individual product sidebar even though I change the setting on the product edit menu. It always show the shop sidebar. Is there a theme bug? What am I doing wrong? Can you help?

    Thanks,

    #134369
     Laura
    Moderator

    Hello, woocommerce will use shop sidebar, at the product the change wont take effect. What you could do is use a widget visibility plugin to show/hide widgets depending on the page

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #134389
     iamj_kim
    Participant

    Hello Laura,
    I see. At least I know I’m not doing something wrong. Can you please confirm the demo at the seventhqueen website is using a widget visibility plugin at the product page, and if so, which one it is using? I’d like to use the same one on my website.

    Thanks.

    #134587
     Laura
    Moderator

    Hello, i am a bit confused with your issue, can you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #134678
     iamj_kim
    Participant

    Hello,

    I got it working thanks to your help.

    Cheers!

    #134882
     Laura
    Moderator

    Glad you could resolve it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #147048
     szmek9
    Participant

    I also have this problem, although it is showing Default Sidebar instead of the one I select on product page. Can someone help me with that? See example page: https://bimv.pl/sklep/zbior-cwiczen-autodesk-inventor-2016-kurs-professional/

    #147192
     Laura
    Moderator

    Hello, did you select the sidebar at the product page or added any widgets to the shop sidebar?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #147246
     szmek9
    Participant

    Yes of course I did that.

    #147339
     szmek9
    Participant

    I also deactivated all the plugins and problem is still there. I tried on the parent theme (not a child theme) and also the same. Any update?

    #147499
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #147520
     szmek9
    Participant

    Ok. I am waiting. It’s important for me to fix it before christmas.

    #147687
     Radu
    Moderator

    Hi @szmek9,

    If you will add a widget to shop sidebar from wp-admin -> appearance- > widgets it appears ! it works on both theme Sweetdate and KLEO

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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