woocommerce shop display

[nanettedp]

Goodday, please could you help. For some reason my woocommerce shop does not display as it should. I do not have a cart display even tough I have added it to my shopsidebar widget. The sidebar shows at the bottom and not on the side. I have Woocommerce 3.33 and the latest version of sweetdate theme.

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[Kieran_SQ]

Hi,

We’re working on releasing an update for SweetDate to support the recent update to WooCommerce – please roll back your version of WooCommerce to the most recent supported version 3.1.X

You can manually download 3.1 here https://downloads.wordpress.org/plugin/woocommerce.3.1.2.zip. Either download and replace the files via SFTP / FTP or remove WooCommerce from WP Admin > Plugins and upload the zip file via WP Admin > Plugins > Add New > Button: Upload

You will need to completely clear your website cache, CDN and front-end cache (Ctrl+F5) to see the changes. Always make a backup of files and database before making changes.

If the issue persists after rolling back the WooCommerce version please update this ticket, in a private reply, with admin credentials so I can take a look.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[nanettedp]

Hi!, unfortunately it did not work to install a lower version of woocommerce.

[Kieran_SQ]

Hi,

When I login and check plugins you’re still using version 3.3.3 of WooCommerce, did you reinstall the latest WooCommerce?

We released an update yesterday to support WooCommerce version 3.3.X – please update your SweetDate theme to 3.2.2, purge all caching and CDN and then purge your front-end cache (Ctrl+F5) to see if this resolves the issue for you.

https://archived.seventhqueen.com/sweetdate/article/changelog

If this does not resolve the issue please make sure all plugins are up to date and the disable all plugins that did not come bundled with SweetDate. Completely purge website cache, CDN and front-end cache to see if the error resolves itself. If it does, enable the plugins one by one, purging all of your caches each time and retest until you find the plugin causing the issue.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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