This topic has 5 replies, 2 voices, and was last updated 8 years by sharmstr.

  • Author
  • #96223
     russayres
    Participant

    Under theme options on fitnessclinicberkshire.com, there is no tab for ‘WooCommerce’ and I need to deactivate the cart icon in the menu.

     

    Why can’t I see these options?

    #96239
     sharmstr
    Moderator

    Your site keeps taking me to another site so I cant access wp-admin. In any case, you’re on a very old version of Kleo. So old in fact that you no longer receive auto update notifications. You’ll need to upgrade via FTP to get current, then auto upgrade notifications will work again if you have it set up in theme options. https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

    If that doesnt solve your issue, look for a plugin conflict that might be hiding that menu item.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #96273
     russayres
    Participant

    Hi,

    I have updated to 3.1.3 and I disabled every single plugin but the WooCommerce theme options still didn’t show! I have had to reactivate the plugins for now though.

    Can you please shed some light?

    #96277
     sharmstr
    Moderator

    Can you fix my access so I can see what’s going on?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #96294
     russayres
    Participant

    For some strange reason the login process redirects to the main site of the multisite unless the user has superadmin privileges.

    I’ve granted superadmin for now so that you can log in and check it out.

    Thanks.

    #96415
     sharmstr
    Moderator

    All you needed to do is enable woocommerce in the admin for Fitness Clinic.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.

Log in with your credentials

Forgot your details?