This topic has 5 replies, 2 voices, and was last updated 10 years by sharmstr.

  • Author
  • #51432
     Giantari
    Participant

    Hello,

    Love the theme but having issues using the Visual Composer whilst Woocommerce is activated.

    Visual Composer was not loading when I attempted to edit a section so I have deactivated all plugins and tried them one by one. When Woocommerce is activated, VC does not work. Any help would be greatly received.

    Thanks

    #51693
     sharmstr
    Moderator

    Works fine on all of my sites. However, I always had issues when my sites were on slow servers. Instead of using the fontend editor (I’m assuming that’s what you’re using), try the backend editor.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #51831
     Giantari
    Participant

    It is the same using front or back end. It is only when Woocommerce is activated that I have the issue, server speed doesn’t seem to be the problem. I can have all plugins /activated or deactivated but as soon as I activate Woocommerce, VC won’t work.

    #51835
     sharmstr
    Moderator

    Please copy and paste your server information from theme options > system info into a private reply

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #51913
     Giantari
    Participant

    ### Begin System Info ###

    — Site Info

    Site URL: https://www.giantari.com
    Home URL: https://www.giantari.com
    Multisite: No

    — User Browser

    Platform: Windows
    Browser Name: Chrome
    Browser Version: 41.0.2272.101
    User Agent String: Mozilla/5.0 (Windows NT 6.3; WOW
    64) AppleWebKit/537.36 (KHTML, l
    ike Gecko) Chrome/41.0.2272.101
    Safari/537.36

    — WordPress Configuration

    Version: 4.1.1
    Permalink Structure: /%postname%/
    Active Theme: Kleo Child (child theme)
    Parent Theme: Kleo 2.4.1
    Show On Front: page
    Page On Front: Home (#105)
    Page For Posts: Unset
    Remote Post: wp_remote_post() works
    Table Prefix: Length: 3 Status: Acceptable
    WP_DEBUG: Disabled
    Memory Limit: 40M

    — WordPress Active Plugins

    Broken Link Checker: 1.10.4
    Contact Bank Eco Edition: 2.2.15
    Google Analytics Dashboard for WP: 4.5.1
    K Elements: 2.4
    Paid Memberships Pro: 1.8.2.1
    Revolution Slider: 4.6.3
    Social Media Feather: 1.7.6
    Wordfence Security: 5.3.8
    WordPress SEO: 2.0
    WordPress SEO Tamer: 1.3
    WPBakery Visual Composer: 4.3.4
    WP Mailto Links – Manage Email Links: 1.4.1

    — WordPress Inactive Plugins

    Advanced Custom Fields: 4.4.1
    Advanced Settings: 2.2
    BackUpWordPress Backup Plugin: 3.2.2
    bbPress: 2.5.6
    BuddyPress: 2.2.1
    Enhanced Media Library: 2.0.4.3
    rtMedia for WordPress, BuddyPress and bbPress: 3.7.34
    Stripe for WooCommerce: 1.36
    Taxonomy Metadata: 0.4
    Ultimate Social Media Icons and Share Plugin (Facebook, Twitter, Google Plus, Instagram, Pinterest etc.): 1.1.1.8
    Weptile Image Slider Widget: 1.1.3
    WooCommerce: 2.3.7
    WooCommerce Jetpack: 2.1.3
    WP Debugger: 0.3
    WP Full Stripe: 2.9.7
    WP Live Chat Support: 4.2.12
    WP Super Cache: 1.4.2
    YITH WooCommerce Wishlist: 2.0.5

    — Webserver Configuration

    PHP Version: 5.3.28
    MySQL Version: 50008
    Webserver Info: Apache/2.4.9 (Unix)

    — PHP Configuration

    Safe Mode: No
    Memory Limit: 256M
    Upload Max Size: 64M
    Post Max Size: 64M
    Upload Max Filesize: 64M
    Time Limit: 30
    Max Input Vars: 1000
    Display Errors: N/A

    — PHP Extensions

    cURL: Supported
    fsockopen: Supported
    SOAP Client: Installed
    Suhosin: Not Installed

    — Session Configuration

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /tmp
    Use Cookies: On
    Use Only Cookies: On

    ### End System Info ###

    #51923
     sharmstr
    Moderator

    You’re running an old version of VC. Update it: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
Viewing 6 posts - 1 through 6 (of 6 total)

The forum ‘General questions’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?