WordPress 4.7.5 – Urgent – Cannot Access Admin Dashboard

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This topic has 1 reply, 1 voice, and was last updated 8 years by NestEggo.

  • Author
  • May 18, 2017 at 02:02 #161843
     NestEggo
    Participant

    Hi,

    We just updated to WordPress 4.7.5 and can no longer access /wp-admin for website using with Kleo Child theme.  We can still access other pages of the same website, just not the admin dashboard.

    We have other websites using different themes and there’s no issue accessing /wp-admin after WP version update.  This appears to be an incompatibility between latest version of WP and  Kleo theme.

    Could you take a look and provide a fix soon?  We do need to be able to access admin dashboard.

    Thanks for your help.

    May 18, 2017 at 19:46 #161985
     NestEggo
    Participant
    Not marked as solution
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Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

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