This topic has 18 replies, 2 voices, and was last updated 10 years by ukmale65000.
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Author
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June 22, 2014 at 12:36 #20447
ukmale65000
ParticipantI have purchased the theme and was following the video tutorial for installing sweet date. I followed the instructions as far as “you must update your permalink structure”, i followed the video and set it to post name as in the video, saved and then my problems started. My wp admin pages are now all blank and i cannot get back into wp admin.
Not sure how i can resolve this issue, but of course its now not letting me set up my site.June 23, 2014 at 10:43 #20465ukmale65000
ParticipantHave found that activating the payment plugin causes the problem, every time
June 24, 2014 at 12:08 #20650Catalin
ModeratorHello,
Can you please tell me at what plugin you are referring?
Thank you,
CatalinHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJune 24, 2014 at 12:18 #20655ukmale65000
ParticipantIts the woocommerce plugin as soon as you activate it wp admin goes blank
June 24, 2014 at 14:32 #20683Catalin
ModeratorHello,
Please provide me a link to your website.
Thank you,
CatalinHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJune 24, 2014 at 15:56 #20712Catalin
ModeratorHello,
is the plugin active? Please provide me credentials for admin panel.
Thank you,
CatalinHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJune 24, 2014 at 16:19 #20715ukmale65000
ParticipantI havent even installed the plugin this time.
I tried 3 times before and it was when i activated it things went wrong. The only way to get back into admin was to rename plugin folder via cpanel.
Finally worked out it was activating woocommerce that was causing my troubleAdmin
deltic99June 24, 2014 at 16:24 #20717Catalin
ModeratorHello,
What is your PHP memory limit set by your Hosting provider?
Thank you,
CatalinHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJune 24, 2014 at 17:26 #20744ukmale65000
ParticipantIm not sure how to find that out im not very technically minded
June 24, 2014 at 17:28 #20746Catalin
Moderatorsend a question to your hosting provider, they will be able to give you the answer
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJune 24, 2014 at 17:44 #20750ukmale65000
ParticipantThey have replied this
Hello,The PHP memory limit is set to 64MB. What is the limit your template needs ?
Please advise and I will check to see if we can modify this.
June 24, 2014 at 17:52 #20751Catalin
ModeratorHello,
Take a look at this link:
http://wordpress.org/support/topic/php-memory-limit-not-updated
The hosting provider support shold be able to increase the memory.
Thank you,
CatalinHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJune 24, 2014 at 17:57 #20752ukmale65000
ParticipantHi as i say im not very technically minded so that link might as well be in chinese lol.
What limit do i need to ask the host provider for ?June 24, 2014 at 17:58 #20753Catalin
Moderator128Mb would be fine. 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJune 24, 2014 at 18:06 #20755ukmale65000
ParticipantThanks have asked them so will wait for their reply
June 24, 2014 at 19:45 #20764ukmale65000
ParticipantHosting provider has now increased it to 128mb could you check it out now please
June 25, 2014 at 13:07 #20836Catalin
ModeratorHello,
Have you tried logging in the admin panel. Do you still get the blank screen. I am not able to use credentials you sent me.
Thank you,
CatalinHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJune 25, 2014 at 13:12 #20837ukmale65000
Participanthi i have not activated the plugin as im working on site, the login details have changed to deltic999
is there a link to how to edit the registration page questions i need to add a load more options (i realise this is off topic)
thanks -
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