WordPress Failure Notice

[georgersfort]

Hi – WordPress gives me a failure notice when I try to upload kleo.zip. It says:

“Are you sure you want to do this?

Please try again”

I’ve tried several times, and always this screen.

Many thanks,

George

[Radu]

Hi,

Make sure that the wp-content/themes/ has writing permission, try to set 755 for the themes folder and try again, if you was able to upload the theme please set back permissions, if this advice is useless please make this follow settings:

Add to php.ini next values

COPY CODE

max_execution_time = 60
memory_limit = 256M
post_max_size = 64M
upload_max_filesize = 64M

You can contact your hosting company for more details and assistance on it.

Let me know

Cheers

Radu

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[georgersfort]

Hi Radu, thanks for this but you’re speaking to a novice so you’re gonna have to hold my hand:

1. Where is “wp-content/themes/” – is that on WordPress?

2. How do I “set 755 for the themes folder”?

We’ll go from there.

Thanks
George

[Radu]

Hi,

The wp-content/themes/ is located on your server and you can access that folder by using your file manager from cpanel or by using an FTP client

See this small tutorial how to operate and how to change folder permissions via FTP https://www.youtube.com/watch?v=GvUXNp84d_s , in the presented video the permissions are changed for uploads folder but you need to change it for the themes folder.

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

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