WP Glossary – Encyclopedia / Lexicon / Knowledge Base / Wiki / Dictionary formatting error

[equivideo]

Not sure if this is you or them but we have a problem with the formatting of the following plugin which don’t occur with the 2015 theme with the base required plugins for Kleo installed. Essentially it acts as a glossary which highlights text and delivers a popup on hover with more information and a link to a page in the glossary. On the latest Kleo however in Chrome the hover jumps the user to the top of the page and in MSEdge it white’s out the page. I am not sure where the issue lies and wonder if you can help. I can grant back-office access and I have also attached it  so you can try it on your own installation.

If it is not your problem please come back to me and I will try the vendor or simply not use it, but that would be a shame because it adds greatly to the functionality of the site.

We currently have it disabled but I can reactivate and give you back office access if you want to see the problem at work.

Best wishes

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[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

Provide admin credentials in a private reply and let me know the page where I can see the bug.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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