WPBakery Page Builder (formerly Visual Composer) does not save at the backend editor

[artcom]

 

I have purchased kleo them few days ago and I have a problem with WPBakery Page Builder .

 

The backend editor does not save my changes . After pressing the save button it remains idle and all I can do is cancel.

 

The frontend editor as well as classic mode seems to be working fine.

 

I haven’t use any plugins except those coming with the theme and all are updated and I even tried a clean install.

 

Any thoughts?

 

 

 

Kind Regards

 

Ares Theofilopoulos

 

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[Kieran_SQ]

Hi,

Thanks for contacting us about WP Bakery, I logged into your site and found there was a pending update for WP Bakery in Appearance > Install Plugins. I have updated the plugin for you and created a test page (draft), I was able to save a WP Bakery element via the backend and then save the post as a draft and it kept the element I had created.

Please clear your wesbite cache, any CDN services and purge your local cache (Ctrl+F5) whilst in the WP Admin to see any changes.

Let me know if this issue continues for you or not.

On a side note you have a pending update for Revolution Slider in Appearance > Install Plugins which you may wish to take.

Thanks,

Kieran

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