This topic has 3 replies, 3 voices, and was last updated 9 years by Andrei.

  • Author
  • #80350
     Gmtsa2015
    Participant

    Yahoo mail registrants doesn’t receive the confirmation account info at all – it was tried by various yahoo account owners but to no avail. Gmail and others were receiving confirmation emails ok. How could this be corrected please.

    #80504
     Laura
    Moderator

    Hello, will assign the ticket to a higher support lever who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #80514
     Gmtsa2015
    Participant

    Ok, thanks.

    #81672
     Andrei
    Moderator

    You might need to setup your wordpress site to send out authenticated emails using a smtp server and account. For setting up smtp please consider using the following plugin: https://wordpress.org/plugins/easy-wp-smtp/

    Also, your server might be blacklisted in yahoo spam filter, that’s would be another cause of your issue, but entirely not related to our theme.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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