This topic has 14 replies, 4 voices, and was last updated 9 years by Andrei.

  • Author
  • #72672
     jwchameleoncorp
    Participant

    Every time I customize the Profile Fields and import them to the Buddypress section of the Sweet Date Dashboard, all my changes in the Profile Fields are lost. The Buddypress section loses all the fields I customized, and the Sweet Date Theme reverts back to the default Profile fields. I have tried it over and over, deleted the cache, hit the save button, and even stood on my head. IT DOES NOT WORK!!!

    Is there a known issue with this???

    #72822
     Laura
    Moderator

    Hello, how many times did you click on “Import buddypess fields” ? This deletes your fields and imports demo fields again, there is no need to click that button

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #72854
     jwchameleoncorp
    Participant

    Hi Laura,

    I clicked import one time and it imports it. But anything I do after that, repopulates the old settings.

    #73043
     Laura
    Moderator

    Hello, try deactivating some plugins, it could be a conflict

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #73074
     jwchameleoncorp
    Participant

    Hi Laura,

    I deactivated each plugin that did not come with WordPress (i.e. Jet Pack, Akismet, etc.) and each plugin that did not come with Sweetdate or Buddypress/bbPress.

    None of the tests were successful and I still have the same issue.

    #73244
     Andrei
    Moderator

    The Import Profile Fields button will ONLY reset your profile fields to the default demo ones, there is no option to import/export fields if this is what you were looking for.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #73476
     jwchameleoncorp
    Participant

    Hi Andrei,

    Your explanation is not clear. To clarify, are you telling me that the Import Fields Button should ONLY be used to reset the profile fields to the default demo ones?

    If so, are you telling me that after I customize the Profile Fields that I should NOT use the Import Profile Fields button? If that’s true, by NOT using the Import Profile Fields button after I customize the Profile Fields, then my customized settings will remain intact?

    Thanks.

    #73477
     Andrei
    Moderator

    To make it simpler, you should firstly delete all demo fields from “Users > Profile Fields” and after that add your profile fields groups and fields and save them. This is all that you need to do.

    Can you please provide me a screenshot with the import fields button so I can be sure I explain you the right section ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #73485
     jwchameleoncorp
    Participant

    Let me switch everything back to the Sweet Date theme, I and I’ll message you back.

    Thanks!

    #73488
     Andrei
    Moderator

    My personal point of view it would be to keep with Kleo which is a little bit more flexible because of the Visual Composer.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #73489
     jwchameleoncorp
    Participant

    I was wondering the same thing, which is why I gave it a try. But then I started having styling issues with that as well.

    For example, I started a ticket for the Kleo issues on August 16th titled “Styling Problems with Kleo”

    No intent to offend, but it seemed like nothing with Kleo or Sweet Date was working as described. After spending several days trying to get it to work, got a little frustrated.

    #73490
     Andrei
    Moderator

    I’m sure your issues was just because of small misunderstanding about how some settings work.
    Let’s close your actual tickets, keep with the Kleo theme, and open a ticket listing all your issues. Don’t forget to tag me in that new topic ( type @Andrei somewhere in the message so I can get a notice ).

    Tomorrow I’ll be back looking over your issues.
    Looking forward.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #73491
     jwchameleoncorp
    Participant

    Will do.

    Thanks and have a great day.

    #79050
     MoJo68
    Participant

    @Andrei: I had a similar question. There are profile fields like “country” which are used in the basic field but which I also want to use in a new group called “My collection”. How can I copy those fields into the new group ? I tried to right-click but that doesn’t work.
    Furthermore I was triggered by your comment “there is no option to import/export fields if this is what you were looking for.” This means that for instance for years I will have to create a list from say 1900 till date all manually and with no option to re-use that list somewhere else ?
    Thanks.

    #79971
     Andrei
    Moderator

    Hi,

    Unfortunately you can’t have the same field in two field groups at the same time, you can move it from a group to another by dragging and dropping the field into the tab title of the other field group.

    Yes, unfortunately there isn’t an easier way to accomplish this.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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