This topic has 10 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #157171
     nik007
    Participant

    Dear Team,

    I’m using WordPress 4.7.3 , buddypress Version 2.8.2 and Social article Version 2.2.1. Everything is up to date, but I’m seeing different text area of social article plugin.

    In my social article when I press “enter key” then it creates 2 line space but when I’m using on your website it is totally different. and create no extra line space after pressing “enter key”.

    How to do this? Please reply as soon as possible.

    Thanks,
    Nitin

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    #157191
     nik007
    Participant

    any one there… I need it urgent please…

    #157229
     nik007
    Participant

    please help…

    #157319
     Laura
    Moderator

    Hello, sorry for the delay, can you share access so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #157324
     nik007
    Participant
    This reply has been set as private.
    #157371
     nik007
    Participant

    Hey I have provided access info…

    Did you check that ?

    #157452
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #157479
     nik007
    Participant

    Ok.. thank you… and i hope … the problem will sort out…

    #157619
     nik007
    Participant

    HEY..
    What happened to my query ?

    Thanks,
    Nitin

    #157747
     nik007
    Participant

    hey … any response ?

    #157907
     Radu
    Moderator

    Hi,

    Did you have tested if other plugin can make a possible conflict? if not de-activate all plugins except social articles.

    Make sure to have all plugins updated and also the theme.

    Try also to de-activate child theme then test again.

    Before all of those use default wp theme twenty seventeen to see if the problems are the same, if yes it means that has nothing to do with the theme and you should ask the plugin author

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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