This topic has 11 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #184720
     jstrategy
    Participant

    I’m putting this youtube link into the site but it’s not working.

    Please see video: http://screencast-o-matic.com/watch/cFVfldoeLj

    #184800
     Laura
    Moderator

    Hello, i will be happy to help 🙂 Can you share access?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #184977
     jstrategy
    Participant

    Ok, I shared access and checked the user and it’s working now, thank you! 🙂

    #185161
     Laura
    Moderator

    Glad its resolved 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #185176
     jstrategy
    Participant

    Your user name is working now, the YOUTUBE link is still NOT working 🙂 I shared your user name on another issue, were you able to log in?

    #185343
     Laura
    Moderator

    Hello, please share the access here, username and password, as a private reply, because i do not have it, let me know and i will help you asap 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #185358
     jstrategy
    Participant

    Laura_moderator
    VWcoGwLDUMPGs9u!Pb1j01K2

    #185465
     Laura
    Moderator

    Hello, the video works for me, please check attached

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #185472
     jstrategy
    Participant

    it doesn’t work for me, from my phone, or from my desktop. Any reason why that would be?

    #185508
     Laura
    Moderator

    Hm i would say its a browser issue, because it works at all of my devices

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #185546
     jstrategy
    Participant

    It’s not a browser issue, it doesn’t work in samsung android, chrome desktop or firefox desktop. I doubt its my provider as well? Do you have the original link that you guys send out with your theme? THat video worked, it’s weird that it does not now work.

    #185620
     Laura
    Moderator

    Hello ,do you have the latest version of your browser? Tried incognito mode? I have tried all my devices and browsers and all works. Please let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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