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Author
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August 15, 2017 at 04:55 #170672Imzaia WorldParticipant
Hi again,
I’m sorry to keep bothering you with my tickets lol but I have one more issue I came across.
On this page, for example, of the website I am currently building:
https://ascendosphere.wpengine.com/imzaia-library/pathways-potentials/from-void-to-abundance
…there seems to be a glitch whenever I want to make the YouTube video go fullscreen when the video is already playing. The theme seems to be be blocking the video from doing so successfully.
Have you had this issue before?
Do you know how it can be fixed?
Thank you.
Warm regards
Yin
August 15, 2017 at 22:39 #170763LauraModeratorHello, can you share access? it requests me username and password to view it
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
August 16, 2017 at 14:40 #170839LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
August 18, 2017 at 19:54 #171085RaduModeratorHi,
I cannot login to wp-admin using the provided credentials
Let me know the correct one but meanwhile just check if you will move the embed code outside the tabs and let me know if the same issue it’s occurred
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionAugust 21, 2017 at 18:43 #171289RaduModeratorHi,
I’ve found!!!
That it’s caused by the animation
Just set disable on animations for the video.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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