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Author
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August 15, 2017 at 04:55 #170672
Imzaia World
ParticipantHi again,
I’m sorry to keep bothering you with my tickets lol but I have one more issue I came across.
On this page, for example, of the website I am currently building:
https://ascendosphere.wpengine.com/imzaia-library/pathways-potentials/from-void-to-abundance
…there seems to be a glitch whenever I want to make the YouTube video go fullscreen when the video is already playing. The theme seems to be be blocking the video from doing so successfully.
Have you had this issue before?
Do you know how it can be fixed?
Thank you.
Warm regards
Yin
August 15, 2017 at 22:39 #170763Laura
ModeratorHello, can you share access? it requests me username and password to view it
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionAugust 15, 2017 at 22:40 #170765Imzaia World
ParticipantSure, no problem.
To log in, use “ascendosphere” and password “144love” to get to the site.
For the wordpress dashboard, it’s “ascendosphere@gmail.com” and password “ascension144love!”.
Hope that helps!
August 16, 2017 at 14:40 #170839Laura
ModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionAugust 18, 2017 at 19:54 #171085Radu
ModeratorHi,
I cannot login to wp-admin using the provided credentials

Let me know the correct one but meanwhile just check if you will move the embed code outside the tabs and let me know if the same issue it’s occurred
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionAugust 18, 2017 at 19:57 #171086Imzaia World
ParticipantHi again,
thanks for responding.
I think you’re trying to log in to the wrong site, based on the screenshot you share.
My site is: ascendosphere.wpengine.com
It’s currently in maintenance mode, so to see the front-end, you need:
login: ascendosphere
password: 144loveTo log in to the admin section, you need:
login: ascendosphere@gmail.com
password: ascension144love! (the exclamation mark is part of the password)Hope this helps.
Warm regards
YinAugust 21, 2017 at 18:43 #171289Radu
ModeratorHi,
I’ve found!!!
That it’s caused by the animation

Just set disable on animations for the video.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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