Forum Replies Created
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Thanks Radu.Just Left feedback.
Let me know the answer to my question about..If the changes will be lost after the update to the new theme when it’s launched? Do I need a child theme..and if so…How do I and Where do I find it, install it..and will the changes you made need to be redone or not? thanks Radu. Have an even wonderful week yourself.
THANKS A MILLION RADU!!! LEt me go check…I’m moving my things into storage so I’ve been moving for 2 days….and still won’t be done till Tuesday. I appreciate what you did for me greatly. I’m closing on a new home in 10 days…thank you for helping me save my client. Let me know when the UPDATED Version of Sweet Date I heard you mention to another user in the forums Version 3.0 when it comes out..and If I Ever NEED TO Update the theme, will any of the changes you made disappear or will they remain? Because I don’t know how to add a child theme. I’m still learning. Thanks Radu. I’m a Fan for life!!! Amen.
Blessings-Don
Radu…we have a limited to access his account…so I don’t know when it will end. But this has to be done today if possible brother. They Finally gave me c-panel access. So I’m sending it here Privately…Please let me know that you have gotten into the cpanel when you do. Thanks again for your patience. It wasn’t me…it was the support staff at 1&1 and the website owner going back and forth. I told him this needs to be done…so please give us the access.
This access is thru the cpanel from the front end. Thanks
CPanel login details:
532283484
Pw: restricteDaccess4work.
Blessings-Don
Radu…I’m on the phone with 1&1 support right now…trying to get a new Correct credentials..Thanks
Blessings-Don
I’m going to try and call…my phone doesn’t have international calling…I’m seeking an Android app that will allow me to make landline calls. I’ll get those to you as soon as I contact 1 and 1 support. Thanks Radu.
HEy Radu…he won’t give front end access…so he says you have permission to call his hosting company…use my name as the developer..because thats how he set it up..and I’ll give you HIS Name…and info so you can access the support team..and set them see why you cannot access the c-panel. the company is 1 and 1..they suck!!!…lol (see Below)
Hi Don, I’ve spoken with the 1&1 host & unfortunately as per their terms & conditions they don’t do Frond End Access. However they suggested that;
You ring them on, +44 333 336 5691 when asked, give the customer ID -532283484, Acct holders name-my names(Bright-Brown Fotso) and Pin- 000111…to discuss further…have a word with them pls then get back to me…they are open 24/7
Radu Let me know your thoughts Brother. Thanks again.
Blessings-Don
Radu I just saw the video..>Thanks Brother…I have the Owner on live message…trying to get front end access because I think he may have copied the info credentials wrong..or maybe the period in the password shouldn’t be there. Give me a sec..Because it would be a blessing to have you fix this while we are chatting…So he can stop fussing at me…lol
Radu Still waiting on a reply brother. I sent you the NEW Credentials..the username and password for the websites backend are still the same. he owner is complaining to me…that I’d have it fixed. Can you please complete this for me…its like you’re NOT looking at my messages. WHY?
Hey radu…Here’s the FTP Access again. this time his hosting gave a similar looking access…but I checked..its different 1 or 2 of the numbers are different…So this should work. Let me know your thoughts. Thanks again. for everything.
User name: u89472683
Pw: youarecool1.
Server: home6843344116.1and1-data.host
Port: 22
Here’s what HE Sent me…that his hosting company gave him for me to sign in FTP…Thanks…HE’s calling them again…I’ll have to wait to hear something from him. Thanks Radu.
I just spoke with the CPanel…asked me to give you the following details:
SFTP
*User name: u89472683
*PW: youarecool1
*Server: home684344116.1and1data.host
*Port: 22
Sorry Radu…thats what the guy that hired me gave me from his hosting company. I gave you also backend access to the website. Le me contact his RIGHT NOW…..I just saw your message. Brb. Thanks again.
Thanks Radu…I would rather you make those fixes…because I don’t want to Break his website. Thanks
Blessings-Don
I’m giving you login credentials to the website and the hosting c-panel. Thanks a buch.
Here’s the FTP Credentials and login that came from the hosting company.
SFTP
*User name: u89472683
*PW: youarecool1
*Server: home684344116.1and1data.host
*Port: 22
Here are the Backend of the website Login for you to make sure that it’s working as it should. Thanks Radu.
http://www.bookadatenow.com/wp-admin
UN: radusupport
PW: FlOrQ@!#HP1M*Et99@US5VAKThanks Radu…Please let me know when it is working as it should from the front end. Thanks.
Thanks Radu, I see the solution you have provided. I’m not a code guy…so this may be bit of a challenge for me. Is there any way that you can make these changes on the website if I send you ADMIN Credentials today. PLease let me know and thanks for the quick reply brother. Please let me know if you can make these changes for me…I can end you access in a private message if so. thanks again. SO the membership plans page that I created with Paypal button links that go directly to paypal…using your solution…Does that mean that I won’t need to use the Paypal buttons link thru the pricing tables I created also? Because your solution will work.
ALso, can YOU make the search/registration button go to the SAME Page “Membership Levels page…because thats what we need…to STOP it from going to the registration page 1st WITHOUT asking for a credit payment. That’s a glitch in the PNP plugin. We need BOTH Buttons to GO TO THE MEMBERSHIP LEVELS PAGE ONLY!!! Please let us know if you can go in and do this for us. Thanks again. Radu
Blessings-Don
HELLLOOOOO!!!!!! can I please get some HELPPPPPP!!!! this makes no sense that you haven NOT replied back to this thread…No Question should take this long to answer or have a solution too. This has been too long now…haven’t heard anything back from you since days ago. Can I please get an answer and solution to the LAST QUESTION I sent you with the screenshot of what I need to do exactly? I have paid for this theme and 6 months of support, yet to DON’T and WON’T reply to your customers in a timely manner. I need help please send me the fix or solution to link the 2 homepage buttons to a custom page that I created…or to disable them completely from going to the registration page at all!!! That’s ALL I NEED! I don’t write code so I need your help. thank You In Advance.
Blessings-Don
Its such a shame how you guys DON’T Reply back to support tickets in a timely manner…My Ticket was not yet closed…yet I haven’t gotten a reply back yet about ExactlY What I asked about I don’t write code so not knowing WHERE to put code or HOW to correct it doesn’t help me or my client….its been 3 days now after I waited for days before for the 1st set of questions and a fix. When you purchase a theme with support, you expect the BEST Support..and not long periods of unanswered questions or replies with no real solutions to fix your issues. IT would be greatly appreciated if you could look at the last messages I sent and screenshots…to SIMPLY just show me where and how to link those buttons to the page URL I need them to go to…WITHOUT all of the technical CODE stuff. Or Simply Send me the CODE to Disable BOTH the Search Button and the Sign Up Buttons on the HOMEPAGE!!! I’m NOT a code guy. Thanks…Your help is greatly needed to accomplish this for my client before I lose my job for NOT having a solution that works. HE wants a refund..if you don’t reply back shortly…because this is ridiculous that Higher support has NOT replied back to the rest of my questions yet with a solutions. Thanks
Blessings-Don
Radu…heres the link for the page I want both the buttons to LINK too:
I’ve already set up paypal buttons for each membership..and they work!!1 So all I want to do..id LINK the Search Button and the Sign Up Buttons to the SAME PAGE that I have created. Just need to know where to add the link and save it…and how to…if it’s not as simple as copy, paste save..Done! Thanks Radu. Your Knowledge is very much appreciated. You’re teaching me as I go. Thanks.
Blessings-Don
Ok thank you Radu for the reply. However, I still DO NOT KNOW “WHERE” to add the link to the page I need the Submit button to go to when pushed…and the JOIN button at the top of the home page…to go to when it is clicked. I shouldn’t have to install a child theme JUST TO ADD A LINK to another page in the buttons…IS there a Easier workaround for this? Because you never game me the “HOW TO” or “Where Too” add the link so that the buttons when clicked will go to the page I NEED THEM TO…Not the default way…I want to send them to a page I CREATED with Paypal Buttons ONLY!!! How do I do that…in a nuttshell? Thanks Radu.
Where do the Info/Code for these 2 buttons live? See the screenshot attached.
OK It shouldn’t take this long to hear back from support. I have a client who is weary about his new website launch…and I haven’t heard anything back since you said I’d be hearing from a higher lever support person. Please take this matter serious and note that it is TIME SENSITIVE. My client is losing money every hour and day that you don’t respond with a solution. Don’t mean to rush you at all, this is just a very delicate matter with my client. I need to retain my good standing with him and his confidence. When you cannot get in touch with your senior level support it makes it hard to explain that you our clients. Thanks again.
Blessings-Don
