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OK never mind – they uploaded to Youtube and I updated the code and it worked. Thanks!! So 2 questions – any way to include the “play” icon with the Explore the Woodbriar Advatange title so people know it’s a video?
And also if you see screenshot attached- the screen sizes (width) less than large – the “up” arrow gets hidden behind the Explore the Woodbriar Advantage title when video is opened and the video shows a lot of black on top and bottom of video. Any way to make that section more responsive friendly?
Thanks so much!
Hi, That’s the only way to have the video work? What about the embed code they provide – that I sent you and worked for me as regular code, not using your video feature?
I’ve never done the youtube thing before will that make a difference to the actual video? I’d like to get this completed asap. Thanks!
Thanks for responding – that’s what the video company sent. What if they don’t have a youtube id?
Thanks!
Good Morning Laura,
Andrei from your team fixed the php issue. I’m wondering how that got messed up as noone touched the backend? (I don’t even know how and I haven’t given you access?) Do you think it had something to do with adding the drop down feature to home page?
Anyway let me know now how we can add the video. The code and link I sent you was all I was given by the video company. This code worked for me:<iframe class=”wistia_embed” src=”//fast.wistia.net/embed/iframe/n9zetbjeoh” name=”wistia_embed” width=”900″ height=”506″ frameborder=”0″ scrolling=”no” allowfullscreen=”allowfullscreen”></iframe>
Can it work with video the feature? Let me know. Thanks! Have a good weekend!
Please let me know when this will be resolved. I don’t know anything about the coding but do have access to the sftp thru GoDaddy – which andrei@seventhqueen.com requested. I will give him the info so is there a way for you to get in touch with him and tell him your recent changes (video on home pg) etc and see if you can resolve the error? There was nothing done to the ftp files as we haven’t gone into the backend so it had to be something you did on the front end… Please help resolve this!!! I need this site back up!!! Thank you!!
As for the video code – the code I originally sent you was the code that worked for me. It didn’t work with your video player option on the theme – it only worked as code.
<iframe class=”wistia_embed” src=”//fast.wistia.net/embed/iframe/n9zetbjeoh” name=”wistia_embed” width=”900″ height=”506″ frameborder=”0″ scrolling=”no” allowfullscreen=”allowfullscreen”></iframe>
Where do I find functions.php of child theme code? I don’t know how to do any of this. Does this have something to do with the video you were adding to home page? Because it worked fine till that. This is my client’s site and it doesn’t look good that it’s been down for 2 days. And now is the weekend and we have a holiday next week… I just lost this time to work and complete the site and I’m a bit frustrated. I’ll be here a little longer tonight – I’d really appreciate if you can email me or call me and tell me how to resolve this ASAP – I need the site back up and I don’t know anything about php code or ftp.
THANK YOU!! 🙂
Why am I not getting a response??? MY SITE IS NOT WORKING!! IT WORKED FINE 2 DAYS AGO. I DID NOT TOUCH THE CODE AND DEFINITELY NOT THE PHP AS I DON’T HAVE ACCESS TO THAT. PLEASE ADVISE HOW TO FIX. THANK YOU!!!
Can you please let me know when this will be fixed??? I can’t have the website down for a day 🙂 I really need it back up and working… as I mentioned I didn’t make any changes but the last change that was done was Laura (who’s been extremely helpful!!) adding a video to home page… Please let me know!!!! Thanks!!
I don’t know anything about php code so didn’t add anything and definitely don’t know how to delete anything. Please help!!
I don’t know anything about php code so I don’t even know how to touch that. Laura was helping me adding code for different features but I don’t think anything was with the php only regular css code. Can you please check with her? Because I must get this site back up and can’t access!! The last thing done was Laura was adding code for a video on home page. Please let me know!!! Thank you!!
Hi please help as soon as possible!!! My site won’t load with the above error and I must work on it tonight. Thank you!!!
Credentials: http://fdb.849.myftpupload.com/wp-admin/ user: braemoorhc password: synergy123
I am getting this error please let me know how to resolve as I need to work on the site:
Parse error: syntax error, unexpected ‘endif’ (T_ENDIF) in /home/content/p3pnexwpnas08_data02/16/2685416/html/wp-content/themes/kleo-child/functions.php on line 17
I’m not sure yet so let’s do like the screenshot please. Copyright info on left and some links (let me know how to add or change actual links I want) on right with slashes in between. Thanks so much!!! And the background should be color #252525
Hi, thank you!! 🙂 The page is the Home Default NEW page (the published version that is linked as home page – not the drafts with similar names) and I want the Explore the Woodbriar Advantage (with play icon) to be the “link” that you click to “drop down” the video underneath. The video should be on same blue background with a little padding between that link and bottom – like it has a little padding now between Explore the Woodbirar Advantage line and the end of the blue section. Thank you!!!! Here’s the code:
<iframe class=”wistia_embed” src=”//fast.wistia.net/embed/iframe/n9zetbjeoh” name=”wistia_embed” width=”900″ height=”506″ frameborder=”0″ scrolling=”no” allowfullscreen=”allowfullscreen”></iframe>
Thank you again!!! Your theme and support is really amazing!!! 🙂
Just including this here as I’m a bit tired 🙂 You will see on screenshot that as the bottom of the site “moves” up or down from the testimonials being longer or shorter – the text that says “OUR OTHER HEALTH CENTERS” stretches and becomes unreadable. Anything to do about that? Thanks so much! This is it for now…
Can we use our own icons or it has to be yours? Like in the featured items section (on home pg) thanks!
And the section I have before the footer – “THE WOODBRIAR DIFFERENCE” – it’s only showing white – I want it to turn the blue color for link upon hover. How do I do that? thanks!
How do I make the bottom footer text white – ©2015 WOODBRIAR HEALTH CENTER Part of the Synergy Health Centers?
Thanks!Also one quick thing about the Revolutionary Slider – I know it’s not your plugin but right now when you click the “Scroll Down” text button it goes in the middle of the blue and white sections – how do I get it to go either to the top of the blue section or white (Redefining Healthcare)? Thanks!
Also how do I remove the Breadcrumb section on the Blog? It’s “hidden” on the page options but it’s still showing? Thanks!
And I want to make the footer text just a drop thicker – weight: normal not book. Thanks!
And thanks for all your amazing quick help!
The footer now shows 3 columns but they are not evenly spaced? Is there a way to fix that?
Also I tried adding links (I want to add links to a few pages) in the 3rd column and it had separator lines between them? How do I remove? I took it out for now and put in a dummy text widget but see attached. Thanks!
Maybe where you have on your sample “video” that should say Explore the Woodbriar Advantage and is there a way that the text could change to HIDE VIDEO (or just hide? What do you think is better?) when it’s clicked so the viewer can see easily they can click again to close the video section?
Thanks!!
The page is called Home Default NEW – I tried putting in the code myself but messed something up so cloned the original page and started again. So I’ll leave it out until you’re able to tell me where exactly in code to include it. (Btw – the blue background it’s going on is #236A95) And I guess I would put it before or after it says “Explore the Woodbriar Advantage” Thanks!!
Thank you soooo much!!! This is perfect!! So sorry for confusing you – I’m actually working on the Home Default page (that looks like this) not with the portfolio. So can I just make the same changes to that page and it will work there as well? If you can let me know thanks!! 🙂
Just thinking I guess it would be like your accordion feature (the one without the gray background) like the attached screenshot. I need something that I can use with the blue background under the image header (where it says now “Explore the Woodbriar Advantage”) so I can show or hide the actual video underneath that line. It would have to be white text and white icons ontop of the blue background. And I don’t want to show extra lines underneath like you have on the attached screenshot? (I circled in red) Let me know if this is what you had in mind and how I can do it. I would want it to say “show or hide video” so people know they can click to show the video and click again to hide it… Thanks!
Sorry 2 more questions – how do I make the menu title a different color on active,
and an accordion list – how do I change the background color or text color? I saw you told someone else it’s from the Alternate coloring but I tried that and it didn’t work. (I removed the accordion list for now.)Thanks! 🙂
How do I disable all caching? Thanks! (And why did you mention to get away from Godaddy?)
And is there a way to make the lines in between “fancy lists” shorter in the width?
Also a few questions (not urgent) when you can answer. Thanks!
– How do I make sure the Rev Slider text and button are centered? (You really see that they are not which you resize the browser to mobile size.)
– How do I make main menu bar text (and even top menu bar) a little larger text? My site is for old people 🙂 so have to make sure they can read it.
– How do I add a 3rd column to the footer? I want 3 even columns not 4. Originally I added code you provided someone else but it seemed to get messed up?
– Another thing I tried to take off that didn’t “stay” – the breadcrumb bar with contact info on the blog and Services page and it’s still there?
– How can I make the width layout on the Contact page (or any page I want) boxed layout? Right now the left column text and right column (with contact form) are too far apart from each other? I’d rather add space to the sides by doing boxed layout than having so much space in the middle.
– How do I change the layout of the portfolio (called Services) page? Right now it shows 4 on top, 2 on bottom. I want to make the layout even (3 and 3) and bigger boxes and all the same size.
– How do I make the button on Rev Slider border not transparent – just white full opacity?
Thanks so much! And thanks again for all your help yesterday for my meeting! 🙂 Love your theme!!
