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  • in reply to: Mobile issues with menu and hover boxes #190024
     NicholasRoseland
    Participant

    Unfortunately, your fix did not work.

    I activated the default TwentySeventeen theme. The hover box does not work. So looks like it’s a VC problem. However, didn’t you modify the hover box shortcode and added more options for Kleo theme?

    Thanks

    in reply to: Mobile issues with menu and hover boxes #189899
     NicholasRoseland
    Participant

    If you looked at the site with credentials I provided, you know that we’re using Geo Directory with your theme with Kleo Child activated.

    Following your instructions, we started to deactivate plugins.

    Once Geo Directory was deactivated, the site crashed showing Fatal Error
    Fatal error: Call to undefined function geodir_is_page() in …./caribbeanfyi/wp-content/themes/kleo-child/inc/geodirectory-compatibility.php on line 547.

    After restoring the site, we deactivated the Kleo Child theme first. With Kleo parent theme activated, we were able to deactivate all plugins.

    We left WP Bakery Page Builder activated since the Hover Box shortcode is part of it. The button on Hover box on mobile still did not work.

    Lastly, we proceeded to test the Page Builder with the default TwentySeventeen theme. The hover box would not even flip on mobile, assuming due to modifications you’ve made for the Kleo theme.

    PROBLEM REMAINS: Hover Box does not link on mobile devices regardless of theme (parent or child). What is the solution?

    If you have any input for the fatal error that was caused by deactivating Geo Dir plugin while using Kleo Child, it would be greatly appreciated.

    Thank you

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