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  • in reply to: Login timeout when incorrect password used – comet chat #78642
     Rincon805
    Participant

    Hi there,
    Sorry to nag, but I’ve got confirmation from my hosting support that the error is coming from the kleo theme. Please see the following:

    Hi Hudson,

    I’ve done some testing and I can say with confidence that this is due to the theme being used and caching is not at play.

    I cloned rincon805 to a new installation — rinconwpetest — and did some testing there. First on the production environment and then on the staging environment, which doesn’t utilize caching. On both environments I got the same thing. Here’s a screenshot of some of the response from logging in with the wrong creds:

    You can see that there’s no caching from the “Pragma: no-cache” bit and then you can see that it’s from the theme when looking at the action under “Form Data” – kleoajaxlogin

    When I ack-grepped for “kleoajaxlogin” through your installation, here’s what was returned:

    COPY CODE
    
    wp-content/themes/kleo/assets/js/app.js
    1214:                    action: 'kleoajaxlogin',
    
    wp-content/themes/kleo/kleo/assets/js/app.js
    1218:                    action: 'kleoajaxlogin',
    
    wp-content/themes/kleo/kleo/functions.php
    1481:        if (! isset($_POST['action']) || ( isset($_POST['action']) && $_POST['action'] != 'kleoajaxlogin' ) ) {
    
    wp-content/themes/kleo/functions.php
    1474:        if (! isset($_POST['action']) || ( isset($_POST['action']) && $_POST['action'] != 'kleoajaxlogin' ) ) {
    

    You can see there that it’s coming from the parent theme.

    Whenever I switch the theme to a default theme (Twenty Fifteen in this case) and go to log in, I get directed to the basic wp-login.php page. When entering bogus creds I get the “ERROR: Invalid username.” message and there are not repeated requests.

    This leads me to the conclusion that the theme is trying to repeatedly log in when incorrect credentials are used.

    With that being said, please reach out to the theme developers again and share this information with them, as caching is definitely not the cause of the issue. Please let us know what they get back to you with and if there’s any other way we may be of assistance, please let us know!

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