site issue

Hello, yes please share admin credentials in a private reply so i can check it out 🙂

Hello, i couldnt login to your site, please check the steps below:
1- Go to Memberships > Page Settings and make sure you have all pages selected
2- Deactivate any third party plugin not included at the theme and test again
3- Check at Settings > Permalinks if you have post name selected, if so, save it again

Hello, are all pages selected at Memberships > Page Settings?
Do you have the levels created and did you select any restriction at Sweetdate > Memberships?
Users should be able to register even if the memberships are not working, as they should register using buddypress registration page.

Hello, password is not working, let me know

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂

Hi,

1. For that issue, you will have to follow the next procedure to check if is caused by some error

Please follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

define( 'WP_DEBUG', true );

•   After this line add this:

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate all plugins except BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the error persists.

2. The field appears only if the member has completed that certain files, if the users leaves a field empty then that field will not be shown.

3. For that problem you can use https://wordpress.org/plugins/wp-recaptcha-bp and wangguard plugin i see that you already use that plugin.

4. You can use https://wordpress.org/plugins/wpmandrill/ or https://wordpress.org/plugins/e-mailing-service/ or https://wordpress.org/plugins/mailchimp-for-wp/

In future i recommend you to hire a web-developer to implement and manage your ideas and to maintain your website secure and with your desired needs.

Cheers

R.

Hi,

I see an error caused by pages.php page form wp-content/themes/sweetdate/paid-memberships-pro/pages/levels.php , do you have latest pmpro installed ?
You can check if there is any update available, if is update it, if not re-upload the plugin, but before doing that please make database backup and also backup the pmpro plugin by archiving.
After these if the pmpro still not works you can try to delete completely the plugin by deleting it and then re-install plugin

Cheers
R.

Hi,

I think this is not related to the theme because on my install this cannot be reproduced, please disable all plugins except pmpro and check again….

Please confirm that you have deactivate all plugins except pmpro and this continue to happens

Let me know
R.

Provide ftp to check

Cheers
R.

Hi again, the ftp doesn’t work, please test the details before providing also make sure that the admin credentials will work and also the FTP.

Cheers
R.

Hi,

1. This is the scope of buddypress to be a community where members can comment etc… i don’t know if this is possible, please check the available buddypress options in wp-admin -> settings -> buddypres -> options

2. Check in wp-admin -> theme options -> memberships -> choose Restrict all members for your desired actions. These are all available options.. if you need something else that theme cannot do..you will have to hire a developer.

3. Do you not check the plugin options never ? wp-admin -> settings -> WP-reCAPTCHA-bp -> lang

Cheers
R.

Hi,

I cannot check because your provided login credentials not works…

Cheers
R.

Hi,

Credentials are wrong

ERROR: The username or password you entered is incorrect. Lost your password?

Cheers
R.

Hi,

Just i’ve told you the credentials are not correct

 ERROR: The username or password you entered is incorrect. Lost your password?

I don’t know if this can be resolved today, depends by many factors

Cheers
R.

Hi,

I see i was able to enable that components but the problem is in other side,please update theme to latest version 2.9.4 maybe this can be a cause and also the plugins

LEt me know

Cheers
R.

Hi,

I’ve activated buddypress but 500 error now, please rename the buddypress folder from wp-content/plugins/ to 1111buddypress then enable the wp debug and enable again the plugin to give you 500 error again.

Then provide to me the debug.log file

Follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

define( 'WP_DEBUG', true );

•   After this line add this:

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the error persists.

Cheers

If you deactivate the bp poke plugin your problem disappears ?

Most probably there is a incompatibility issue

Cheers
R.